Maintenance Supervisor

Harbor Group Management in; Canal Winchester (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

Harbor Group Management in Canal Winchester, OH is seeking a Maintenance Supervisor to oversee maintenance operations across the community, lead a hands-on team, and ensure safety, cleanliness, and curb appeal. The role emphasizes preventative maintenance, vendor coordination, and responsive service to residents.

You will diagnose and repair plumbing, HVAC, electrical, and carpentry issues; manage make-ready steps, scheduling, and budget-conscious inventory.

Qualifications

• Minimum of 3 years in multifamily property maintenance, including turnover/make-ready.
• At least 1 year of supervisory or team leadership experience.
• Expertise in general maintenance: plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• EPA Universal or HVAC certification as property requirements dictate.
• Proficiency in diagnosing maintenance issues and providing effective solutions.
• Excellent organizational and communication skills in a fast-paced environment.
• Must be available for emergency on-call, including evenings and weekends.
• Proficient with Microsoft Office; PM software and maintenance ticketing system experience preferred.
• Valid driver’s license required for on-property operations.

Responsibilities

• Supervise, train, and guide the maintenance team to complete tasks on time.
• Diagnose and repair issues related to plumbing, HVAC, electrical, appliances, carpentry.
• Respond to resident service requests and complete work orders per standards.
• Oversee make-ready process: inspections, punch lists, vendor scheduling, quality checks.
• Ensure common areas, exteriors, and grounds are clean, safe and visually appealing.
• Schedule and supervise in-house and contractor work.
• Perform monthly preventative maintenance per policies.
• Maintain organized inventory; order materials within budget.
• Conduct safety meetings and ensure OSHA/MSDS compliance.
• Inspect staff, vendors, and contractors’ work for quality and compliance.
• Provide excellent customer service and address resident concerns promptly.
• Identify cost-saving opportunities and avoid unnecessary replacements.

Skills

Maintenance supervision

Electrical troubleshooting

Plumbing

Customer service

Organizational skills

Communication

MS Office proficiency

Staff training

On-call readiness

Education

EPA Universal or HVAC certification

Tools

HVAC systems

Plumbing tools

Electrical testing equipment

Ladder safety

OSHA compliance

Job description

Maintenance Supervisor

Job Title: Maintenance Supervisor

Division: Multifamily

Status: Non-Exempt

JOB SUMMARY

The Maintenance Supervisor is responsible for overseeing and performing maintenance operations to ensure the community's buildings, grounds, amenities, and equipment meet Harbor Group’s standards for safety, cleanliness, functionality, and appearance. This role includes leading the maintenance team, handling service requests, performing preventative maintenance, managing inventory, and coordinating with vendors and contractors. The Maintenance Supervisor is a hands-on leader with strong technical skills, a focus on customer service, and the ability to manage multiple priorities efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise, train, and provide guidance to the maintenance team, ensuring tasks are completed effectively and on time.
• Diagnose and repair issues related to plumbing, HVAC, electrical, appliances, carpentry, and general property maintenance.
• Respond to resident service requests and complete work orders in accordance with company standards and timelines.
• Oversee and participate in the "make-ready" process, including pre-move-out inspections, punch list creation, scheduling of vendors, and final quality checks.
• Ensure all common areas, exteriors, and grounds are clean, safe, and visually appealing in alignment with company standards.
• Schedule and supervise both in-house maintenance and third-party contractor/vendor work.
• Perform and document monthly preventative maintenance according to company policies and procedures.
• Maintain an organized inventory of supplies, tools, and parts; order materials as needed while adhering to budget guidelines.
• Ensure safety protocols are followed by conducting regular safety meetings, maintaining current MSDS sheets, and complying with OSHA and other safety standards.
• Inspect work completed by staff, vendors, and contractors to verify quality and compliance with specifications.
• Provide excellent customer service by addressing resident concerns promptly and professionally.
• Identify cost-saving opportunities and avoid unnecessary replacement of parts or materials.

QUALIFICATIONS

• Minimum of three years’ experience in multifamily property maintenance, including turnover/make-ready processes.
• At least one year of supervisory or team leadership experience is required.
• Expertise in general maintenance including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• EPA Universal or HVAC certification based upon property requirements.
• Proficiency in diagnosing maintenance issues and implementing effective solutions.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.
• Proficient with Microsoft Office; Property Management software and Maintenance Ticketing System experience is a must.
• Must be customer-service oriented with the ability to interact professionally with residents and vendors.
• Must be available for emergency on-call, including evenings and weekends upon the needs of the property.
• Valid driver’s license required (for operating golf carts or company vehicles on property if applicable).

PHYSICAL DEMANDS

• Ability to stand, walk, bend, stoop, climb, carry objects, and use ladders.
• Capable lifting up to 25 pounds independently and 50 pounds with assistance.
• Must be able to work outdoors in varying weather conditions (heat, cold, rain, snow, etc.).