Maintenance Service Coordinator - Parts Specialist

Casey; Ankeny (IA); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Medical plans

Dental insurance

Vision insurance

Life insurance

Employee stock purchase program

Charitable giving programs

Bonding leave

Job summary

Casey’s is seeking a Maintenance Service Coordinator - Parts Specialist in Ankeny, IA to support our Fleet team with parts, tools, and supplies for maintenance and repair work. You will handle shipping, invoicing, and warranty claims while ensuring orders are completed on time.

The role requires an Associate degree or relevant experience, strong MS Office skills, and knowledge of CMMS (RTA). Local travel and a valid driver's license are expected.

Qualifications

• Associate degree or relevant experience may be substituted.
• Strong knowledge of maintenance reporting standards and repair techniques.
• Familiarity with safety components.
• Ability to assess equipment failures over the phone and relay information to repair facilities.
• Ability to collaborate and build relationships with transparency and respect.
• Strong analytical and organizational skills.
• Basic Word/Excel skills.

Responsibilities

• Process invoices with proper parts and labor coding.
• Enter inventory data and verify delivery against purchase orders.
• Take orders for parts and ship to service locations.
• Communicate parts status based on priority.
• Review repair orders to ensure time and parts are accurate.

Skills

Maintenance knowledge

Customer service

Microsoft Office

Time management

Communication

Education

Associate degree

Tools

CMMS (RTA)

Job description

Maintenance Service Coordinator - Parts Specialist

#14773

Ankeny, Iowa, United States

Location

Full-Time Part-Time Designation

Full-time

Job Description

Looking for a work culture that values hard work, service, and having a good time? Look no further than Casey's! Our commitment to treating people the way they want to be treated is at the heart of everything we do. We take pride in caring for our guests, our communities, and each other, while staying true to our roots. Join Casey's Fleet team as a Maintenance Service Coordinator - Parts Specialist! The Maintenance Service Coordinator - Parts Specialist assists in the receipt, storage, accounting for a compilation of orders for tools, parts, equipment and supplies needed for emergency and non-emergency preventive maintenance and repair work ensuring repairs are completed on time. This position is responsible for shipping, invoicing, filing, and maintaining warranty claims with dealers/vendors.

Key Responsibilities:

• Work directly with maintenance repair facilities in processing invoices, proper parts and labor coding, and quality control.
• Enters inventory data and verifies the delivery of items; checks invoices against purchase order to insure proper quantity, pricing, and quality.
• Serves as a point of contact to take orders for part/supplies as well as package and ship parts/supplies to outlying service locations.
• Communicates parts status as needed based on priority.
• Review internal and external repair orders and ensure time and parts charged are accurate before closing out orders.
• File internal and external repair work orders for policy/warranty support when reviewing during or prior to closing out work orders.
• Ensure the CMMS Program (RTA) is accurate and up to date, reviewing processes and procedures as needed.
• Provides administrative support to the Service teams.
• Monitor and support RTA systems.
• Other duties as assigned.

What you can expect when you join the Casey's Team:

• A transformative culture putting service first and taking pride in caring for our guests, our communities, and each other.
• Opportunities to use cutting edge technologies and enterprise-wide collaboration to enable our strategy and drive world class service.
• We're here for families! Greatbenefits including choices in medical plans, dental, vision, life insurance, employee stock purchase program, charitable giving programs, and bonding leave.
• Competitive pay, 401k company match up to 6%, vacation & sick time, paid holidays, paid volunteer time, and an onsite cafeteria.
• Dress for your day dress code, jeans are welcomed!
• The opportunity to work for a big company that has not lost our small company feel. Our senior leadership team is engaged, involved and accessible!

What are you waiting for? Come be a part of a company that is growing, transforming and is here for good!

Compensation : Starting hiring range: $23.75 - $31.25. Actual pay may vary based on Casey’s assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity. Our full salary range for this role does extend beyond the typical hiring range listed, allowing team members the opportunity to continue to grow within the company.

Requirements

• Associate degree required or relevant experience may be substituted.
• Strong knowledge of maintenance reporting standards codes proper maintenance and repair techniques to assist outside repair facilities.
• Familiarity with relevant safety components.
• Must have the ability to assess equipment failures over the telephone and relay the proper information and location to repair facilities.
• Ability to collaborate and build relationships based on transparency and mutual respect.
• Ability to understand and deal effectively with problems and opportunities, which arise, in a complex environment.
• Strong analytical skills with the ability to quickly recognize issues and opportunities to improve processes and drive efficiencies. Proficient time management and organizational skills.
• Basic working knowledge of Microsoft Office programs including Word and Excel.
• Work is partially sedentary and performed in an office setting.
• Physical ability to stand, bend, twist, and lift up to 50 lbs.
• Involves local travel within work hours as necessary. Must maintain a valid driver’s license and have the physical ability to drive a vehicle for job related travel.

Preferred:

• At least three years of work-related experience preferred.
• Prior leadership experience is preferred.