Maintenance Project Manager

Great Oaks Landscape Associates; Novi (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Great Oaks Landscape Associates in Novi, Michigan, is seeking a Maintenance Project Manager to lead a portfolio of landscape maintenance contracts across two seasons. The role focuses on maximizing client satisfaction and delivering high-quality services through efficient management of personnel, equipment, and budgets.

You will oversee crews and subcontractors, train staff, monitor performance, and develop long-term client relationships to ensure renewals and profitability.

Qualifications

• Minimum of two (2) years experience as a Project Manager directing landscape or maintenance crews.
• Strong knowledge of local plant materials and horticultural practices.
• High school diploma required; college degree preferred.
• Proficient in Microsoft Office and basic software tools.
• Strong organizational and verbal/written communication skills; ability to multi-task.

Responsibilities

• Direct maintenance operations and oversee crews on site.
• Manage operating budget and monitor expenses to improve profitability.
• Develop and coordinate plans for efficient use of personnel and resources.
• Schedule landscape maintenance crews and conduct site inspections.
• Coordinate multiple crews and subcontractors across job sites.
• Lead, train and develop employees; promote safety standards.

Skills

Project management

Communication

Multitasking

Bilingual English-Spanish

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

Job description

Great Oaks Landscape Associates, located in Novi, Michigan, is a recognized leader in the industry for its landscape design-build and maintenance expertise. Our maintenance division operates two seasons: traditional Spring through Fall (April 1 December 1) and the snow season (December 1 March 31). We are looking for a Maintenance Project Manager to join our management team. This position will be responsible for managing a portfolio of landscape maintenance contracts for both seasons, maximizing customer satisfaction, and ensuring delivery of quality services to our clients. The project manager is responsible for achieving set goals for revenue, profitability and contract renewals through effective management and coordination of personnel, equipment and facility resources, and employee training and development. Responsibilities include:

• Direct maintenance operations
• Manage operating budget - responsible for monitoring operation expenses, review financial reports and seek ways to improve the bottom line for job (s)
• Develop and coordinate plans for the efficient use of personnel and resources
• Monitor and analyze all opportunities to cut costs and improve efficiencies
• Schedule landscape maintenance crews and conduct site inspections to evaluate services performed to company standards
• Coordinate multiple crews and subcontractors on job sites
• Manage and resolve personnel issues
• Develop long-term relationship with clients to ensure open line of communication
• Manage client relations and resolve issues in a timely manner
• Conduct routine training sessions to maximize production and efficiency
• Manage training materials and procedures
• Promote high standards for customer service, develop a safety culture and create a positive team environment
• Lead, train and develop employees

To be considered as a candidate for the position, the following qualifications are required.

• Minimum of two (2) years experience as a Project Manager, directing landscape or maintenance crews
• Strong knowledge of local plant materials, horticultural practices
• High school diploma required; college degree (Associate's, Bachelor's) preferred
• Proficient in use of Microsoft Office
• Strong organizational and verbal/written communication skills
• Ability to multi-task in a fast-paced work environment
• Bilingual (English-Spanish) is a plus