Maintenance Program Specialist (Inspections & Warehouse Operations)

Nciha

Ukiah (CA)

On-site

USD 68,225,640 - 116,688,230

Full time

14 days+

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Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

A housing authority in California is seeking a Maintenance Program Specialist to conduct inspections and support maintenance operations across multiple properties. The role involves generating reports, developing work orders with the Maintenance Foreman, and ensuring compliance with safety regulations. Candidates should have a high school diploma and at least two years of relevant experience. Strong communication skills and attention to detail are essential. The position offers a full-time hourly pay range of $49,525 to $84,704.

Qualifications

Minimum of two years’ experience in general maintenance, inspections, or housing-related work.
Ability to read, interpret, and complete work-related documentation.
Strong task management and follow-through.

Responsibilities

Conduct inspections for NCIHA-managed properties including Tribal and Low Rent units.
Process insurance claims and prioritize work orders based on inspection findings.
Assist with preventative maintenance and repairs as needed.

Skills

Attention to Detail

Communication & Customer Service

Problem Solving

Time Management & Organization

Team Collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Office

Housing Data System (HDS)

Warehouse Tracking Tools

Job description

Maintenance Program Specialist (Inspections & Warehouse Operations)

$49,525 - $84,704

full-time

non-exempt

hourly

SUMMARY

The Maintenance Program Specialist is responsible for conducting all required inspections across NCIHA housing programs and properties while supporting maintenance operations and warehouse functions. The position ensures that all units, facilities, and assets are maintained in compliance with NCIHA standards, funding requirements, and safety regulations.

The Specialist generates inspection reports, identifies deficiencies, and works directly with the Maintenance Foreman to develop and track work orders. This role is critical to ensuring compliance with housing regulations, maintaining property standards, and protecting NCIHA assets.

The position requires strong independent work capability, attention to detail, and excellent communication skills when working with tenants, staff, and tribal partners.

ESSENTIAL FUNCTIONS

Inspections & Compliance (Primary Function)
- Conduct inspections for all NCIHA-managed properties, including: Tribal rental units, Low Rent units, Mutual Help units, Lease-to-Purchase homes, Mooretown 2024 units, Hopland Fourplex, Tooley Terrace, Waugh Lane, Rose Healing House, NCIHA office spaces, and all owned units.
- Perform move‑in, move‑out, annual, preventative, and special inspections.
- Generate detailed inspection reports identifying deficiencies, safety concerns, and maintenance needs.
- Ensure inspections are completed timely and in compliance with NCIHA policies and program requirements.
Work Order Coordination
- Process insurance claims.
- Collaborate with the Maintenance Foreman to develop and prioritize work orders based on inspection findings.
- Ensure timely completion of maintenance activities.
- Enter inspection results, work orders, pictures and updates into the Housing Data System (HDS), Doorways, and other applicable systems.
- Track progress and follow through to completion.
Maintenance & Field Support
- Assist with preventative maintenance and repairs as needed.
- Utilize tools, equipment, and materials safely and effectively.
- Estimate materials and supplies required for maintenance tasks.
- Maintain safe and clean work environments at all job sites.
Warehouse & Inventory Operations
- Receive, inspect, and store materials, supplies, and equipment.
- Prepare and fulfill orders for delivery or pick‑up (load, pack, label, and ship).
- Maintain accurate inventory records and logs.
- Conduct routine inventory audits and report discrepancies.
- Ensure warehouse organization, cleanliness, and safety compliance.
Equipment & Vehicle Oversight
- Operate and maintain company vehicles and equipment.
- Ensure preventative maintenance schedules are followed.
- Properly tag and track tools, equipment, and materials.
Communication & Customer Service
- Communicate clearly with tenants regarding inspections and maintenance needs.
- Provide professional and respectful customer service at all times.
- Work collaboratively with staff, supervisors, vendors, and tribal representatives.
- Follow through on assigned tasks and maintain accountability.
Compliance & Safety
- Follow all NCIHA policies, procedures, and safety standards.
- Maintain documentation required for audits and reporting.
- Ensure quality control and adherence to regulatory requirements.

OTHER DUTIES

Perform additional duties as assigned to support departmental operations.

MINIMUM QUALIFICATIONS

High School Diploma or equivalent required.
Minimum of two (2) years’ experience in general maintenance, inspections, or housing‑related work. Warehouse or inventory operations (preferred).
Strong attention to detail and organizational skills.
Ability to work independently and as part of a team.
Excellent communication and customer service skills.
Strong task management and follow‑through.
Ability to read, interpret, and complete work‑related documentation.
Basic math skills (including fractions and decimals).

TECHNICAL SKILLS

Proficiency in inventory systems, warehouse tracking tools, and Microsoft Office applications.
Ability to learn and utilize Housing Data System (HDS) and Doorways or similar housing software systems.

CERTIFICATIONS & REQUIREMENTS

Ability to lift and carry heavy objects (up to 25 lbs).

CORE COMPETENCIES

Accountability & Reliability
Attention to Detail
Communication & Customer Service
Problem Solving
Time Management & Organization
Team Collaboration

TRIBAL AND INDIAN PREFERENCE

The Indian Self-Determination and Education Assistance Act, NCIHA applies tribal and Indian Preference in hiring. Preference will be given to qualified applicants who are enrolled members of a federally recognized tribe. Verification of tribal enrollment may be required.

BENEFITS