Maintenance - Pemigewasset 2027

ExplorUS; Campton (NH); On-site; USD 25,000 - 30,000; Full time

Job summary

Outdoor Recreation Hospitality LLC, dba White Mountain – Pemigewasset- in the Pemigewasset District of the White Mountain National Forest seeks a Maintenance worker to keep lodging, retail stores, restaurants, and employee housing clean, safe and organized, while maintaining grounds and facilities.

You will diagnose and repair minor problems (plumbing, HVAC, carpentry, electrical), perform preventative maintenance, handle repairs with quality, manage housekeeping tasks, and train staff on safe

Qualifications

• Two years of facility maintenance experience.
• Knowledge of safe work practices (OSHA).
• Excellent customer service and people skills.

Responsibilities

• Diagnose and repair minor problems in plumbing, HVAC, carpentry, and related systems.
• Perform preventative maintenance on equipment in a safe, timely manner.
• Organize and prioritize service requests and maintenance tasks.
• Keep grounds neat and well maintained with mowers and trimmers.
• Complete departmental reports for review by the GM.
• Respond to requests/complaints to minimize issues quickly and safely.
• Inspect facilities to identify maintenance needs and train on safe practices.
• Maintain cleanliness and stocking of restrooms and public areas.
• Maintain cleanliness and general condition of assigned vehicles and equipment.
• Promote a positive, collaborative work environment.

Skills

Maintenance experience

OSHA safety

Customer service

Communication

Job description

Outdoor Recreation Hospitality LLC, dba White Mountain – Pemigewasset- The Pemigewasset District of the White Mountain National Forest offers the opportunity to explore and help manage one of New England’s most scenic and rugged areas, including popular hiking destinations like Franconia Notch and Mount Moosilauke. We offer exciting and rewarding roles for those passionate about the outdoors, allowing you to contribute to preserving the natural beauty of the White Mountains and supporting visitors in their exploration of this iconic region.

Title

Maintenance

Reports To

General Manager

Department

Operations

FLSA

Seasonal, variable hour, non-exempt

SUMMARY

The primary objective of the Maintenance role is to ensure the proper upkeep and cleanliness of buildings and grounds, including lodging, retail stores, restaurants, and employee housing. The Maintenance role also helps maintain a clean, safe, and organized environment by performing landscaping tasks, handling recyclables, and ensuring restrooms are clean and adequately stocked with supplies.

RESPONSIBILITIES

• Assists in the diagnosis and repair of minor problems in a variety of areas such as plumbing, HVAC, carpentry, emergency systems, flooring, masonry, painting, and waste management systems within established company guidelines. Reporting and logging of repairs will also be required.
• Performs preventative maintenance on various equipment in a safe and timely manner.
• Assists with organizing and prioritizing service requests and general maintenance tasks.
• Ensures that grounds are always neat and well maintained handling mowers, trimmers and other appliances in a safe and effective manner.
• Ensures that all identified departmental reports and paperwork are completed as scheduled for review by the GM.
• Maintains customer service standards responding to all requests/complaints to minimize/solve problems in a timely and safe manner.
• Regularly inspects business grounds and buildings to identify maintenance needs.
• Trains and promotes safe work practices according to company and industry standards.
• Ensures that recycling efforts are consistent, on-time and handled according to the company’s environmental processes.
• Ensures that all public areas, specifically the restrooms, are always properly sanitized and cleaned while maintaining adequate stocking levels of required supplies.
• Maintains the cleanliness and general condition of assigned vehicles and equipment.
• Actively participates in creating a positive work environment promoting team work.
• Understands the Company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas.
• Other duties as defined per SOPs and assigned checklists.

REQUIREMENTS

• Two years of facility maintenance experience.
• Knowledge of safe work practices (OSHA).
• Possesses a wide range of maintenance skills and mechanical aptitude.
• Ability to carry out a wide range of repairs with excellent quality.
• Excellent customer service and people skills.
• Must be able to work a variety of day, night, weekend, holiday shifts.
• Must be able to work independently with little or no supervision.
• Strong communication and interpersonal skills.
• Must be able to meet and/or exceed customer expectations.
• Majority of shift will be spent on feet in a fast-paced environment. Position involves frequent bending, twisting, squatting and lifting up to 25 lbs frequently and up to 50 lbs. occasionally.

Must possess a valid driver's license, be insurable through the Company's motor vehicle carrier, and maintain an acceptable driving record throughout employment.