Maintenance - Pemigewasset 2027

Outdoor Recreation Hospitality; Campton (NH); On-site; USD 21,000 - 34,000; Part time

Job summary

Outdoor Recreation Hospitality LLC, dba White Mountain – Pemigewasset- in New Hampshire seeks a Maintenance team member to uphold and clean lodging, retail, restaurants and staff housing. You will perform repairs and preventive maintenance across buildings, grounds, and equipment while maintaining safety and quality standards.

The role requires working a variety of day, night, weekend and holiday shifts, with emphasis on customer service and teamwork.

Qualifications

• Two years of facility maintenance experience.
• Knowledge of safe work practices (OSHA).
• Ability to carry out a wide range of repairs with good quality.
• Excellent customer service and people skills.
• Must be able to work day, night, weekend, and holiday shifts.
• Must work independently with little supervision.

Responsibilities

• Diagnose and repair minor problems in plumbing, HVAC, carpentry, and related areas.
• Perform preventative maintenance on equipment.
• Organize and prioritize service requests and maintenance tasks.
• Maintain grounds and operate landscaping equipment safely.
• Complete required reports for review by the GM.
• Respond to customer requests/complaints promptly and safely.
• Inspect facilities to identify maintenance needs.
• Promote safe work practices and environmental processes.
• Ensure restrooms and public areas are clean and stocked.
• Maintain vehicles and equipment, and support a positive work environment.

Skills

Maintenance skills

OSHA safety knowledge

Customer service

Communication

Teamwork

Independent work

Tools

HVAC systems

Plumbing

Electrical repair

Masonry

Landscaping equipment

Job description

Outdoor Recreation Hospitality LLC, dba White Mountain – Pemigewasset-The Pemigewasset District of the White Mountain National Forest offers the opportunity to explore and help manage one of New England’s most scenic and rugged areas, including popular hiking destinations like Franconia Notch and Mount Moosilauke. We offer exciting and rewarding roles for those passionate about the outdoors, allowing you to contribute to preserving the natural beauty of the White Mountains and supporting visitors in their exploration of this iconic region. Join our 2027 team today!

Title:Maintenance

Reports To: General Manager

Department:Operations

FLSA:Seasonal, variable hour, non-exempt

SUMMARY:

The primary objective of the Maintenance role is to ensure the proper upkeep and cleanliness of buildings and grounds, including lodging, retail stores, restaurants, and employee housing. The Maintenance role also helps maintain a clean, safe, and organized environment by performing landscaping tasks, handling recyclables, and ensuring restrooms are clean and adequately stocked with supplies.

RESPONSIBILITIES:

• Assists in the diagnosis and repair of minor problems in a variety of areas such as plumbing, HVAC, carpentry, emergency systems, flooring, masonry, painting, and waste management systems within established company guidelines. Reporting and logging of repairs will also be required.
• Performs preventative maintenance on various equipment in a safe and timely manner.
• Assists with organizing and prioritizing service requests and general maintenance tasks.
• Ensures that grounds are always neat and well maintained handling mowers, trimmers and other appliances in a safe and effective manner.
• Ensures that all identified departmental reports and paperwork are completed as scheduled for review by the GM.
• Maintains customer service standards responding to all requests/complaints to minimize/solve problems in a timely and safe manner.
• Regularly inspects business grounds and buildings to identify maintenance needs.
• Trains and promotes safe work practices according to company and industry standards.
• Ensures that recycling efforts are consistent, on-time and handled according to the company’s environmental processes.
• Ensures that all public areas, specifically the restrooms, are always properly sanitized and cleaned while maintaining adequate stocking levels of required supplies.
• Maintains the cleanliness and general condition of assigned vehicles and equipment.
• Actively participates in creating a positive work environment promoting team work.
• Understands the Company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas.
• Other duties as defined per SOPs and assigned checklists.

REQUIREMENTS:

• Two years of facility maintenance experience.
• Knowledge of safe work practices (OSHA).
• Possesses a wide range of maintenance skills and mechanical aptitude.
• Ability to carry out a wide range of repairs with excellent quality.
• Excellent customer service and people skills.
• Must be able to work a variety of day, night, weekend, holiday shifts.
• Must be able to work independently with little or no supervision.
• Strong communication and interpersonal skills.
• Must be able to meet and/or exceed customer expectations.
• Majority of shift will be spent on feet in a fast-paced environment. Position involves frequent bending, twisting, squatting and lifting up to 25 lbs frequently and up to 50 lbs. occasionally.

Must possess a valid driver's license, be insurable through the Company's motor vehicle carrier, and maintain an acceptable driving record throughout employment.