Maintenance Manager - The Cape on Kiawah

East West Hospitality; Johns Island (SC); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Career development opportunities

Employee discounts

Job summary

East West Hospitality on Kiawah Island seeks an experienced Maintenance Manager to lead the maintenance operation at The Cape. This hands-on role will oversee a small team, coordinate vendors, perform core trades, and work with owners and onsite staff to maintain the property at the highest standards.

We offer a full-time, year-round position with a starting pay rate of $72,000 annually, based on qualifications and experience.

Qualifications

• 5+ years in building or hospitality maintenance.
• 2+ years supervisory experience.
• Strong knowledge of HVAC, electrical, plumbing, carpentry, and general maintenance.
• Experience managing work orders, preventive maintenance programs, vendors, and projects.
• Licensing: valid driver's license; HVAC and Certified Pool Operator certifications are a plus.

Responsibilities

• Lead and coach the maintenance team and stay hands-on.
• Oversee HVAC, plumbing, electrical, carpentry, painting, and appliances.
• Troubleshoot issues and decide internal vs vendor work.
• Manage preventative and seasonal maintenance programs.
• Coordinate with owners, onsite team, and vendors.
• Support financials: capital planning and repair recommendations.
• Maintain records of work orders, warranties, and inspections.
• Participate in on-call coverage after hours and emergencies.

Skills

HVAC systems

Plumbing

Electrical

Carpentry

Leadership

Team supervision

Troubleshooting

Building maintenance

Driver's license

Education

High school diploma

Job description

At East West Hospitality, our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us!

Bring your maintenance expertise and leadership to The Cape on Kiawah.

Located on Kiawah Island, The Cape is an upscale residential community where exceptional property care and personalized service are an important part of the owner experience. We are looking for an experienced, hands‑on Maintenance Manager to lead the maintenance operation and help ensure our residences, common areas, amenities, and building systems are maintained to the highest standards.

This is a working manager role for someone who enjoys leading a team while staying actively involved in the work. You will oversee and develop a small maintenance team, troubleshoot complex issues, coordinate vendors and projects, and work directly with owners and the onsite team to keep the property operating at its best.

What You'll Do

• Lead, schedule, coach, and support the maintenance team while remaining actively involved in day-to-day maintenance and repairs
• Perform and oversee work across HVAC, plumbing, electrical, carpentry, painting, appliances, and general building maintenance
• Troubleshoot property and equipment issues, identify root causes, and determine when work should be completed internally or by a qualified vendor
• Manage preventative, recurring, and seasonal maintenance programs for property systems, equipment, common areas, and amenities
• Respond to owner requests, work orders, property needs, and emergencies with urgency, professionalism, and strong follow-through
• Oversee the maintenance component of The Cape's Homecare program, including routine residence inspections, documentation, follow-up, and coordination of needed repairs
• Build and manage relationships with vendors and contractors, including obtaining proposals, coordinating work, and ensuring quality standards are met
• Support maintenance projects, capital planning, budgeting, and repair-versus-replacement recommendations
• Maintain accurate work orders, equipment records, warranties, inspection documentation, inventories, and other maintenance records
• Promote safe work practices and help ensure applicable safety, regulatory, and property standards are consistently followed
• Partner closely with the General Manager and onsite teams to communicate priorities, property risks, recurring issues, and project status
• Participate in rotating on-call coverage and support after-hours, severe-weather, and property emergency response as needed

Location: The Cape on Kiawah – Kiawah Island, SC

Start Date: ASAP

Employment Type: Full Time, Year Round

Pay Rate: Starting at $72,000 annually based on candidate's qualifications and relevant experience

Schedule: Regular schedule established based on property needs. This position participates in rotating on-call coverage and may require after-hours, weekend, holiday, severe-weather, and emergency response.

Post Closing Date: Open until filled

Our standout candidate is an experienced maintenance professional who combines strong technical knowledge with leadership, sound judgment, and a genuine service mindset. You’re just as comfortable working alongside your team to troubleshoot an issue as you are coordinating a contractor, communicating with an owner, or helping establish maintenance priorities.

What You Bring

• 5+ years of building, property, resort, condominium, multifamily, or hospitality maintenance experience preferred
• 2+ years of supervisory or team-lead experience preferred
• Strong working knowledge of HVAC, plumbing, electrical, carpentry, painting, appliances, and general building maintenance
• Experience managing work orders, preventative maintenance programs, vendors, contractors, and maintenance projects
• Strong troubleshooting skills and the judgment to determine when specialized or licensed support is needed
• Strong leadership, organization, communication, and follow-through
• A professional, service-oriented approach and the discretion required when working in private residences and directly with owners
• High school diploma or equivalent required; relevant technical, trade-school, or vocational education preferred
• Valid driver's license and acceptable driving record required
• HVAC-related and Certified Pool Operator certifications are a plus

This is an active, hands‑on role that requires the ability to perform physical maintenance work throughout the property, including lifting and carrying up to 50 pounds, climbing stairs and ladders, working from heights, and working indoors and outdoors in varying coastal conditions.

Benefits & Perks

At East West Hospitality, our benefits are designed to support your health, well-being, and professional growth. Eligible employees have access to comprehensive benefits, including health and wellness coverage, a 401(K) plan, paid time off, career development opportunities, employee discounts, and additional company perks.

Join The Cape on Kiawah and bring your technical expertise, leadership, and commitment to exceptional service to a team where the quality of your work makes a visible difference every day.

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences and make employment decisions based on qualifications, merit, and business needs.