Maintenance Manager - Manhattan, NY (Longacre)

Equity Residential; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision care

Paid holidays and vacation time

401(k) Retirement Savings Plan

Paid Community Service Hours

Job summary

Equity Residential in New York is seeking a Maintenance Manager to ensure high performance in residential property management. Responsibilities include supervising maintenance tasks, managing a service team, and collaborating with the Community Manager to achieve property goals.

Ideal candidates will have a strong background in residential management, hands-on maintenance experience, and the ability to analyze financial performance of the property. The position offers onsite accommodation with a 100% discount.

Qualifications

• Minimum of three years of experience in a service team.
• Experience in managing over 250 residential units.
• Valid driver's license and reliable transportation required.

Responsibilities

• Partner with the Community Manager to meet property objectives.
• Oversee maintenance tasks and manage resident service requests.
• Analyze financial performance and assist with scheduled maintenance.

Skills

Residential apartment service management experience

Hands-on maintenance experience

Leadership and management experience

Knowledge of federal and state apartment housing laws

Ability to troubleshoot plumbing and electrical issues

Effective communication skills

Education

High School diploma or equivalent

Tools

HVAC PTAC equipment

Computer literacy

Job description

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver A Winning Performance

• Question Authority
• Walk the Talk
• Share Knowledge
• Listen, not just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits

We Care About Your Total Wellbeing

• Physical Wellbeing: Medical, dental, and vision care
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing program here.

What You'll Be Doing

As a Maintenance Manager, your day-to-day will involve partnering with the Community and Property Manager to cultivate a high-performing team, ensuring adherence to Equity standards and assisting them with their tasks as needed. Additionally, you will analyze the financial performance of the property and help perform scheduled maintenance while providing regular status reports.

• Partnering with the Community Manager to achieve property objectives
• Managing a team that adheres to Equity standards, handling resident service requests promptly and safely
• Assisting your team with performing various maintenance tasks and preparing market-ready apartments
• Financial reporting & following community budget, making recommendations for expense minimization
• Collaborating with the Property Manager on capital improvements and overseeing inventory control and fiscal responsibility
• Performing scheduled maintenance and preparing status reports
• Working schedule: Monday-Friday: 9am-6pm & Rotating emergency on call
• This role is based onsite-an apartment will be supplied with a 100% discount

What You'll Need To Thrive

• Residential apartment service management experience, supporting over 250 units.
• Hands-on maintenance experience in areas including, but not limited to plumbing, electrical, appliance, boiler and HVAC/PTAC is necessary.
• Minimum of three years of leading and managing a service team (providing mentoring, training, & development, as well as driving performance against standards and issuing discipline as needed)
• Experience providing fiscal oversight over the property service management: Expense mitigation, budget oversight, inventory costs & control.
• High School diploma or equivalent
• Knowledge of federal and state apartment housing laws
• Experience working in a Unionized Environment
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
• Computer literacy and effective communication skills; Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
• Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC PTAC equipment and perform interior repairs and painting required.
• Must be able to work any assigned shift, including weekends. Shifts may change according to business needs. Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities. A telephone number where you can be reached after-hours must be provided to your manager.
• Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs.
• Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software.

Bonus Qualifications

• Managing employees in a union environment
• Working with financials of a property (Budgets)
• Driving resident satisfaction

Pay Rate:

• Employees are eligible for overtime pay and performance incentives.
• The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.