Where Your Next Career Adventure Begins.
Home to 200,000 acres of forested peaks, cascading waterfalls, and the iconic Skyline Drive, Shenandoah National Park is more than a place to work — it’s a place to belong. As ExplorUS takes the helm of park operations, we’re building a team of passionate people who want to share the beauty of this park with millions of visitors each year. Whether you’re guiding guests through mountain lodges, serving up hospitality in our restaurants, or keeping the wonder of Shenandoah running behind the scenes, you’ll be part of a team dedicated to protecting and celebrating one of America’s most treasured landscapes. Explore our open positions and start your journey with us.
Position:Maintenance Manager
Location: Stanley, VA
Job Id:213
# of Openings:1
Imagine spending your workday surrounded by breathtaking mountain views, cascading waterfalls, and over 500 miles of scenic trails. A career at Shenandoah Hospitality offers more than just a job—it provides the opportunity to be part of a team dedicated to preserving one of America's most beautiful national treasures while creating unforgettable experiences for millions of visitors each year. Whether you're interested in hospitality, food service, retail, maintenance, or guest services, you'll gain valuable skills, build lifelong friendships, and enjoy the unique experience of living and working in the heart of the Blue Ridge Mountains. If you're looking for meaningful work, adventure, and memories that will last a lifetime, Shenandoah National Park is the perfect place to begin your next journey.
This is a full-time, year-round position located in Shenandoah National Park, with an estimated start date of 1/4/2027.
Annual Salary range: $60,000 - $65,000.
Title: Maintenance Manager
Reports To: General Manager
Department: Maintenance
Summary of Position:Responsible for ensuring all goals and objectives of the Maintenance Department are achieved in a timely, cost-effective and quality-oriented manner. Must be adept at managing budgets, leading and developing maintenance staff into a strong performing team and possess the ability to complete a variety of maintenance tasks.
Responsibilities:
- Ensure that all maintenance team members are properly qualified and trained for their various assignments
- Detect needed repairs on buildings, grounds, and equipment by following established inspection procedures
- Must be capable of “hands on repairs” in most maintenance disciplines and be available to assist other maintenance staff with related tasks such as general painting, carpentry, plumbing, electrical, masonry, concrete, heating, welding, roofing and other related jobs including landscaping and care and maintenance of all restroom facilities.
- Perform assigned maintenance and mechanical duties for buildings and associated facilities, furnishings and equipment
- Comply with industry safety standards and procedures to ensure all maintenance staff perform job duties properly, including lifting, climbing, etc.
- Polite, knowledgeable and timely customer service when responding to visitor inquiries
- Understand the Company’s ISO (Quality and Environmental) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas
- Operate and maintain a computer-based planned preventative maintenance program for building equipment and maintenance and repairs scheduling.
- Adhere to defined budgets and reporting processes
- Participate in the recruiting, interviewing, hiring and training of all Maintenance Associates and provide direct leadership, coaching and mentoring of the maintenance staff
- Manage labor costs according to the labor schedules provided by the GM
- Ensure compliance with operational and corporate standards, company policies, federal/state/local laws and ordinances including Health & Safety standards and ISO (Environmental & Quality) management systems, policies, goals and initiatives
- Maintain professional image, including sanitation and cleanliness, proper uniforms and appearance standards for all Maintenance Associates
- Develop excellent relationships with external providers of maintenance services, such as electrical contractors, to ensure prompt, efficient support of all property maintenance needs
- Communicate as necessary with GM and ONP Director of Maintenance Operations on all property-related projects
- Other duties per Duties Checklist and as assigned
Position Requirements:- Must be self motivated with the ability to perform with the highest professional and ethical standards
- Must respond well to a changing work environment and able to perform at the highest level with minimal supervision
- Must possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations
- Must have excellent analytical and problem resolution skills with the ability to proactively recommend solutions
- Must demonstrate effective written and verbal communication skills
- Must possess excellent basic math skills
- Must possess a valid driver license at time of application with a clean driving record
- Demonstrated ability to perform maintenance duties
- Proficiency with software to support office functions such as word processing, spreadsheets and email
Education and Experience:Education: High school diploma or GED
College degree or technical/trade school
Certification: Completion of either OSHA general industry or construction certification
Experience: Minimum 3 (three) years successful management experience leading a Maintenance team
Minimum 5 (five) years of construction/maintenance experience
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.
Learn More About ExplorUS &
Hear From Our Leadership