Maintenance Manager

Gables Residential; Massachusetts; Hybrid; USD 56,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with company match

Paid holidays

Six-week sabbatical (fully paid)

Job summary

Gables Residential is seeking a Service Manager to lead service operations across our communities. You will supervise the on-site service team, coordinate inspections, and partner with the General Manager to meet budgets and timelines.

The role emphasizes preventative maintenance, vendor management, and staff development to ensure exceptional resident service and compliant operations across properties.

Qualifications

• 3–5 years’ experience in apartment maintenance.
• EPA Certification Type I and II.
• Experience supervising a team and coordinating inspections.

Responsibilities

• Oversee service operations and ensure timely maintenance across communities.
• Lead preventive maintenance programs and schedule repairs.
• Manage budgets and purchase orders; supervise vendors.
• Mentor and train on-site service teams; drive safety and compliance.

Skills

Team supervision

Budgeting & vendor mgmt

Preventative maintenance

Regulatory inspections

Planning & scheduling

Education

EPA Certification Type I and II

Tools

Purchase order systems

Job description

**Be #gablesproud of where you work and become part of our team by applying for your new career with Gables TODAY!** At Gables, Taking Care of the Way You Live AND Work is at the heart of our company culture. By providing our signature service to residents, associates, investors, and surrounding communities we’re able to make small differences that impact the greater good. We’re committed to celebrating the uniqueness of our associates and identifying how that uniqueness translates to company success. Interested to find out how you can do your part?**The Role**The Service Manager is a distinct leadership role that requires excellent customer service skills to build rapport with your team, residents, and vendors. You are the backbone of the community and your ability to oversee service operations while you maintain the communities you serve will be vital. Our Service Managers are hands-on leaders who enthusiastically take on new challenges to better support the Service team.**You Are...*** Experienced in supervising a team while completing the building and annual unit inspections to comply with local regulations.* Organized and punctual, you are comfortable collaborating with the General Manager to set expectations and meet deadlines.* Confident in preparing and implementing a preventative maintenance program to minimize emergency and service repairs.* Committed to understanding budget guidelines when purchasing supplies and scheduling vendor services using purchase order systems and proper bidding procedures under the supervision of the General Manager.* A subject matter expert in all technical areas of property maintenance, providing mentorship and training to on-site service teams to develop their skills and abilities.* Open-minded and flexible as the day-to-day tasks may change based on the community’s needs.**You Have...*** 3-5 years’ experience working in apartment maintenance* EPA Certification Type I and II**Taking Care of the Way You Work*** **Competitive Pay/Benefits:** health, vision, dental, and 401(k) with a company match. Paid holidays, tuition reimbursement, a fully paid six-week sabbatical program, and so much more!* **Fit4Funds wellness program** that encourages healthy habits to better your overall health and earn incentives through the rewards and associate recognition program.* **Associate housing:** Generous rental housing discount (varies by location)* **Award-winning training program** that supports career growth through associate development and additional certifications.* **Gables Initiatives** including but not limited to sustainability efforts, community volunteer events and Diversity Equity and Inclusion programs.Compensation: $41-46 hourly plus bonuses. Health and retirement benefits available.*If you're passionate about exceeding goals and providing exceptional customer service experiences, come join Gables in our mission of Taking Care!*