Maintenance Manager

Gables Residential; Boston (MA); On-site; USD 56,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with company match

Paid holidays

Tuition reimbursement

Six‑week sabbatical program

Associate housing

Job summary

Gables Residential is seeking a Service Manager to lead the maintenance team across our communities. This hands‑on leadership role focuses on delivering exceptional service while managing inspections, safety compliance, and daily operations.

The right candidate will have 3–5 years of apartment maintenance supervision experience, EPA Type I & II certification, and a proven ability to mentor staff, manage budgets, and coordinate vendors for timely, quality work.

Qualifications

• 3–5 years’ apartment maintenance supervision experience.
• EPA Certification Type I & II required for maintenance work.
• Knowledge of budgeting, bidding, and vendor scheduling procedures.

Responsibilities

• Oversee service operations for communities and ensure safety and compliance.
• Lead and mentor the on‑site maintenance team to meet goals.
• Manage budgets, purchase supplies, and coordinate vendor services.
• Develop and implement preventative maintenance programs.
• Collaborate with the General Manager to set expectations and deadlines.

Skills

Team supervision

Preventative maintenance

Vendor management

Budgeting & purchasing

Mentorship & training

Education

EPA Certification Type I & II

Job description

Be #gablesproud of where you work and become part of our team by applying for your new career with Gables TODAY! At Gables, Taking Care of the Way You Live AND Work is at the heart of our company culture. By providing our signature service to residents, associates, investors, and surrounding communities we’re able to make small differences that impact the greater good. We’re committed to celebrating the uniqueness of our associates and identifying how that uniqueness translates to company success. Interested to find out how you can do your part?

The Role

The Service Manager is a distinct leadership role that requires excellent customer service skills to build rapport with your team, residents, and vendors. You are the backbone of the community and your ability to oversee service operations while you maintain the communities you serve will be vital. Our Service Managers are hands-on leaders who enthusiastically take on new challenges to better support the Service team.

You Are…

• Experienced in supervising a team while completing the building and annual unit inspections to comply with local regulations.
• Organized and punctual, you are comfortable collaborating with the General Manager to set expectations and meet deadlines.
• Confident in preparing and implementing a preventative maintenance program to minimize emergency and service repairs.
• Committed to understanding budget guidelines when purchasing supplies and scheduling vendor services using purchase order systems and proper bidding procedures under the supervision of the General Manager.
• A subject matter expert in all technical areas of property maintenance, providing mentorship and training to on-site service teams to develop their skills and abilities.
• Open-minded and flexible as the day-to-day tasks may change based on the community’s needs.

You Have…

3-5 years’ experience working in apartment maintenance EPA Certification Type I and II Taking Care of the Way You Work

Competitive Pay/Benefits

• health, vision, dental, and 401(k) with a company match.
• Paid holidays, tuition reimbursement, a fully paid six-week sabbatical program, and so much more!

Fit4Funds wellness program

Fit4Funds wellness program that encourages healthy habits to better your overall health and earn incentives through the rewards and associate recognition program.

Associate housing

• Generous rental housing discount (varies by location)

Award-winning training program

Award-winning training program that supports career growth through associate development and additional certifications.

Gables Initiatives

Gables Initiatives including but not limited to sustainability efforts, community volunteer events and Diversity Equity and Inclusion programs.

Compensation

Compensation: $41-46 hourly plus bonuses. Health and retirement benefits available.

If you're passionate about exceeding goals and providing exceptional customer service experiences, come join Gables in our mission of Taking Care!

An Extraordinary Experience

Our mission is to provide extraordinary quality and service for our residents, unparalleled employment experiences for our associates, utmost integrity and value for our customers and enduring contributions to our local community.

A True Leader

With over 25,000 distinct apartment homes owned and managed across the country, we work hard to be at the forefront of our industry.

Commitment to Community Building

We’ve contributed over $1.2 million in goods and services since we began our annual Gables Day in 2000.

We Believe in Our Associates

We’re pleased to offer industry-leading benefits to our associates, such as education scholarships, award-winning training and wellness programs.