Maintenance Manager

OCI Hospitality; Cedar Rapids, Northern (IA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

OCI Hospitality seeks a Maintenance Manager to oversee the hotel facility, lead the maintenance team, and ensure safety and guest satisfaction. You will manage preventive maintenance programs, coordinate contractors, and uphold brand standards.

The role requires strong leadership, excellent communication, and the ability to work under pressure, with blueprint interpretation and PM-system proficiency. CPO certification is preferred or obtainable.

Qualifications

• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.
• Strong interpersonal and communication skills.
• Strong leadership and a professional image.
• Strong organizational skills and attention to detail.
• Certified Pool Operator (CPO) certification or ability to obtain.
• Proficient in the use of computers, including word processing software, spreadsheets, email systems, property management systems, and project management systems.
• Must be able to read and interpret blueprints, schematics, and project documents.

Responsibilities

• Performs and assigns preventative maintenance programs for equipment, guestrooms, and hotel areas.
• Repairs mechanical, electrical, HVAC, plumbing and building components.
• Oversees maintenance department with training, scheduling, and coaching.
• Coordinates and manages maintenance projects and outside contractors including gathering proposals, making recommendations, creating timelines, and resolving issues.
• Maintains knowledge of fire safety equipment, refrigeration, pool and elevator operation.
• Maintains pool areas according to company and brand standards in addition to applicable state and local codes.
• Maintains external property appearance including lawn, landscaping and parking lot.
• Monitors and oversees department budget, equipment, tools and supply inventories.
• Ensures compliance with all required health, safety and security standards and procedures.
• Maintains extensive knowledge of door locks systems including performing repairs, replacement and preventative maintenance.
• Operates common power and hand tools safely.
• Processes purchase orders and invoices for payment.
• Collaborates with property leadership team and regularly communicates pertinent information related to the facility and maintenance department.
• Assists team members and other departments as needed to contribute to operational efficiency.
• Maintains up to date knowledge of company and property initiatives through regular usage of company communication tools and systems.
• Performs additional responsibilities as assigned by leadership.

Skills

Leadership

Communication

Organizational skills

Attention to detail

Poise under pressure

Professional image

Blueprint reading

Computer proficiency

Education

Certified Pool Operator (CPO)

Tools

Word processing

Spreadsheets

Email systems

Property management systems

Project management systems

Job description

Description

The Maintenance Manager is responsible for maintaining the overall physical condition of the hotel and requires a high level of specialized expertise in all areas of responsibility. The Maintenance Manager ensures labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Essential Duties and Responsibilities

• Performs and assigns established preventative maintenance programs for equipment, guestrooms, and all other areas of the hotel.
• Performs repairs of mechanical, electrical, HVAC, plumbing and building-related components.
• Oversees maintenance department with efforts relating to training, scheduling, and coaching.
• Coordinates and manages all maintenance projects and outside contractors including gathering proposals, making recommendations, creating timelines, and resolving issues.
• Maintains extensive knowledge of fire safety equipment, refrigeration, pool and elevator operation.
• Maintains pool areas according to company and brand standards in addition to applicable state and local codes.
• Maintains external property appearance including lawn, landscaping and parking lot.
• Monitors and oversees department budget, equipment, tools and supply inventories.
• Ensures compliance with all required health, safety and security standards and procedures.
• Maintains extensive knowledge of door locks systems including performing repairs, replacement and preventative maintenance.
• Operates common power and hand tools safely.
• Processes purchase orders and invoices for payment.
• Collaborates with property leadership team and regularly communicates pertinent information related to the facility and maintenance department.
• Assists team members and other departments as needed to contribute to operational efficiency.
• Maintains up to date knowledge of company and property initiatives through regular usage of company communication tools and systems.
• Performs additional responsibilities as assigned by leadership.

Requirements

Qualifications

• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.
• Strong interpersonal and communication skills.
• Strong leadership and a professional image.
• Strong organizational skills and attention to detail.
• Certified Pool Operator (CPO) certification or ability to obtain.
• Proficient in the use of computers, including word processing software, spreadsheets, email systems, property management systems, and project management systems.
• Must be able to read and interpret blueprints, schematics, and project documents.