Maintenance & Leasing Specialist

Capstone Management Partners, LLC; Allendale Charter Township (MI); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Capstone Management Partners, LLC is seeking a Maintenance & Leasing Specialist in a hybrid role, balancing hands-on property maintenance with leasing duties.

The role splits roughly 60% maintenance and 40% leasing, including tours, applications, and resident communications. Candidates should have a high school diploma, basic handyman skills, and a customer-service mindset for a fast-paced community environment.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license preferred.
• Ability to lift up to 50 lbs and stand for extended periods.
• Experience with basic hand tools and minor repairs is a plus.

Responsibilities

• Execute maintenance tasks such as basic plumbing, electrical, and painting.
• Prepare vacants for new move-ins and conduct unit turns.
• Greet and assist residents and prospective tenants; conduct tours.
• Assist with leasing applications, screenings, and lease execution.

Skills

Strong communication

Customer service

Time management

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Yardi

Job description

Job Title : Maintenance & Leasing Specialist (Hybrid Role)

Position Status : Dual-Role (60% Maintenance / 40% Leasing)

Reports To : Community Manager

Position Summary

This hybrid role balances hands‑on facility maintenance with customer‑facing leasing operations. The dual‑role team member split ensures property upkeep, quick response to resident repairs, and dynamic support for prospective tenant tours and leasing administration.

Work Split Overview

• Maintenance Team Member (60% / ~24 hours/week): Focuses on unit turns, preventative maintenance, physical property inspections, and general repair work orders.
• Leasing Intern (40% / ~16 hours/week): Focuses on prospective resident communications, conducting property tours, processing applications, and assisting with community marketing and administrative tasks.

Maintenance Responsibilities (60%)

• Execute daily work orders including minor plumbing, basic electrical, appliance repairs, dry‑wall patching, and painting.
• Assist in prepping vacant units for new move‑ins (unit turnover process).
• Walk the property daily to ensure grounds, walkways, and common areas are clean and free of debris.
• Perform seasonal preventative maintenance checks on HVAC filters, smoke detectors, and exterior lighting.
• Maintain an organized inventory of maintenance tools and repair supplies.

Leasing & Administrative Responsibilities (40%)

• Greet prospective residents, respond to phone/email inquiries, and schedule property tours.
• Lead engaging tours of vacant units, amenities, and community grounds with prospective tenants.
• Assist applicants through the online application, screening, and lease execution process.
• Support community outreach, social media creation, and local marketing initiatives.
• Help organize resident retention events and maintain updated prospective resident logs in the property management system.

Qualifications & Skills

• Technical: Basic working knowledge of hand tools, minor home/facility repairs, and safety protocols.
• Interpersonal: Strong communication, active listening, and customer service skills.
• Organization: Ability to manage time effectively while shifting between physical labor and administrative duties.
• Software: Comfortable using basic Microsoft Office / Google Workspace apps; willingness to learn property management software (e.g., Yardi, AppFolio, RealPage).
• Requirements: High school diploma or equivalent; valid driver's license preferred. Physical ability to lift up to 50 lbs and remain on your feet for extended periods.

Schedule & Time Management Strategy

To prevent task overlap, hours are typically split by designated days (e.g., 3 full days in Maintenance, 2 full days in Leasing) or dedicated block shifts, subject to seasonal leasing demand and urgent property needs.