Maintenance Lead Technician

ARCAN Capital; Boston (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Lead Maintenance Technician in Boston, MA. The successful candidate will be responsible for various maintenance tasks and resident service requests, ensuring a quality living experience. Join a supportive team focused on both resident satisfaction and employee growth.

Benefits

Medical, dental, vision benefits

Two weeks paid vacation

5 days of PTO/Sick leave

401k matching program

Qualifications

• 3+ years of prior maintenance experience preferred.
• HVAC, EPA, and/or CPO certifications are preferred.
• Able to multitask and work efficiently in a fast-paced environment.

Responsibilities

• Perform maintenance and repair on community equipment including plumbing and electrical.
• Respond to resident service requests and maintenance issues.
• Maintain safety standards and uphold resident privacy.

Skills

Customer service

Problem-solving

Communication

Time management

Detail-oriented

Education

High school diploma or equivalent

Tools

HVAC

Plumbing

Electrical systems

Carpentry

Mechanical systems

Job description

Lead Maintenance Technician Job Description Arcan Capital is committed to providing an exceptional living experience for our residents by ensuring well-maintained, high-quality communities.

The Maintenance Technician plays a vital role in delivering on our commitments by performing a wide variety of maintenance, repair, groundskeeping, and other interior and exterior duties under the supervision of the Maintenance Supervisor.

This position is responsible for responding to resident service requests, troubleshooting maintenance issues, and upholding safety standards, all while fostering a positive living environment.

With a strong focus on craftsmanship and problem-solving, the Maintenance Technician is instrumental in helping Arcan deliver superior customer service.

If you are seeking an opportunity to grow within a dynamic organization while making a meaningful impact, we encourage you to apply. About Arcan Capital Founded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the Southeastern United States.

With a team of over 80 employees—and plans to expand this year—you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture.

At Arcan Capital, we believe in fostering a collaborative, engaging, and service-driven culture .

We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees. Key Responsibilities Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.

Perform routine interior and exterior community maintenance as scheduled and requested; may include painting, snow / ice removal, gutter cleaning, replacing filters, working with trash compactor, etc.

Perform routine maintenance and repair on community equipment to include plumbing, light bulb replacement, A / C maintenance, electrical, carpentry and mechanical repair.

Respond to all repair requests and maintenance concerns from residents and staff in a timely manner and with a professional attitude.

Reports any maintenance concerns on vacant units, models, common areas, as well as equipment malfunctions, breakdowns and any hazardous conditions to the Maintenance Supervisor in a timely manner.

Maintain resident privacy and receive proper authority prior to entering resident apartments.

Ensure that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors.

Delivers superior customer service and always represents the company in a professional manner Attend in-service training and education sessions, as assigned.

Work with vendors as instructed, such vendors for landscaping, painting asphalt, etc.

Knowledgeable of state, local, and federal fair housing laws and must follow all safety / OSHA requirements.

Qualifications & Skills Must be at least 18 years old.

Advanced knowledge of HVAC, plumbing, electrical, carpentry, and mechanical systems.

Strong customer service skills with a passion for assisting residents.

Excellent communication, problem-solving, and interpersonal abilities.

Ability to multitask, prioritize, and work efficiently in a fast-paced environment.

Detail-oriented with strong organizational and time management skills.

Willingness to work a flexible schedule, including on-call hours, weekends, and holidays.

Education & Experience (Preferred but Not Required) 3+years of prior maintenance experience.

HVAC, EPA, and / or CPO certifications are preferred.

A valid driver's license and reliable transportation may be required, depending on property needs.

High school diploma or equivalent is required. Why Join Arcan Capital?

Supportive and people-focused culture —We believe in fostering long-term relationships with our employees and residents.

Opportunities for growth —We invest in our team members and offer career development opportunities.

Competitive compensation & benefits , including medical, dental, vision, two weeks paid vacation,5 days of PTO / Sick leave, matching 401k program and more!

If you’re ready to bring your customer service expertise and people skills to a dynamic real estate environment , we encourage you to apply today!

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