Maintenance Helper

Estancia Del Norte; San Antonio (TX); On-site; USD 42,981,000 - 61,992,000; Full time

Job summary

Estancia Del Norte is seeking an Engineering/Maintenance Helper to support the property by performing routine repairs and preventive maintenance across guest rooms, public areas, and back-of-house facilities. You will respond to service requests, assist with safety protocols, and collaborate with housekeeping and front desk to resolve issues efficiently.

The role requires basic knowledge of plumbing, electrical, HVAC and carpentry systems, a high school diploma or equivalent, and a willingness

Qualifications

• High school diploma or equivalent; technical training or certification preferred.
• Basic knowledge of plumbing, electrical, HVAC, and carpentry systems.

Responsibilities

• Perform general maintenance tasks including plumbing, electrical, HVAC, carpentry, and painting.
• Respond promptly to guest and staff maintenance requests.
• Conduct routine inspections and preventive maintenance on equipment and systems.
• Maintain cleanliness and safety of maintenance areas and tools.
• Assist with emergency repairs and support safety protocols.
• Collaborate with housekeeping and front desk to resolve issues efficiently.
• Document work performed and report major issues to management.
• Clean and maintain pool and spa ensuring accurate chemical levels and all required safety equipment is in good condition.
• Maintain the grounds, landscaping, outbuilding, and parking areas ensuring all are clean, neat, and safe.

Skills

General maintenance

Plumbing

Electrical

HVAC

Carpentry

Painting

Safety protocols

Team collaboration

Education

High school diploma or equivalent

Technical training or certification preferred

Tools

Maintenance tools

Job description

Job Title: Engineering/Maintenance Helper

Department: Engineering/Maintenance

Supervisor: Chief Engineer, Director of Maintenance, and/or General Manager

Summary

The Hotel Engineering/Maintenance Helper is responsible for maintaining the property’s physical infrastructure to ensure a safe, functional, and welcoming environment for guests and staff. This hands‑on role involves performing routine repairs, preventive maintenance, and responding to service requests across guest rooms, public areas, and back‑of‑house facilities.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Perform general maintenance tasks including plumbing, electrical, HVAC, carpentry, and painting.
• Respond promptly to guest and staff maintenance requests.
• Conduct routine inspections and preventive maintenance on equipment and systems.
• Maintain cleanliness and safety of maintenance areas and tools.
• Assist with emergency repairs and support safety protocols.
• Collaborate with housekeeping and front desk to resolve issues efficiently.
• Document work performed and report major issues to management.
• Clean and maintain pool and spa ensuring accurate chemical levels and all required safety equipment is in good condition.
• Maintain the grounds, landscaping, outbuilding, and parking areas ensuring all are clean, neat, and safe.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or equivalent; technical training or certification preferred.

Basic knowledge of plumbing, electrical, HVAC, and carpentry systems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hand to finger, handle or feel objects, tools and/or controls, reach with heads and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk and hear. The employee will be occasionally exposed to housekeeping, maintenance, and pool chemicals. The employee must occasionally lift push pull and/or move up to 75 pounds.