Maintenance Helper

TownePlace Suites Leesburg; Leesburg (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Health, dental, and vision insurance

401(k) with employer match

Global hotel discounts

Career growth opportunities

Paid volunteer time

Lifestyle discounts

Job summary

Naples Hotel Group is seeking a Maintenance Helper at TownePlace Suites Leesburg to support daily upkeep of the hotel, including plumbing, HVAC, lighting, and general property maintenance. You will work closely with the Chief Engineer to complete work orders and preventive tasks, ensuring guest satisfaction and brand standards.

The role requires reliable, self-directed individuals who can follow safety procedures, communicate clearly, and flex their schedule, including weekends.

Qualifications

• Basic working knowledge of plumbing, electrical, HVAC, refrigeration, carpentry, painting, drywall.
• Ability to follow written instructions, work orders, and safety procedures accurately.
• Reliable, self-directed, and able to work with minimal supervision.
• Flexible schedule including weekends and holidays as needed.

Responsibilities

• Assist the Chief Engineer or Lead Maintenance Technician in inspecting the property daily for safety hazards and repairs.
• Complete routine maintenance across guest rooms, public areas, and building systems.
• Maintain landscaping and exteriors, including painting and lawn care.
• Ensure the swimming pool is clean and properly balanced.
• Use digital work order platform to receive, prioritize, and track tasks; log work orders promptly.
• Complete required shift paperwork and maintenance logs.
• Support preventive maintenance programs for rooms, kitchens, and public areas.
• Keep maintenance closets and tool storage organized and stocked.
• Monitor and report supply or equipment needs to the Chief Engineer.
• Greet guests professionally and respond quickly to needs.
• Follow procedures for safety, reporting, and securing lost items.
• Complete safety training and certifications; maintain professional appearance.

Skills

Basic plumbing knowledge

Electrical knowledge

HVAC familiarity

General maintenance skills

Clear communication

Tools

Digital maintenance platforms

Job description

The Maintenance Helper supports the overall maintenance operations of the hotel, assisting with routine repairs and upkeep related to plumbing, HVAC, lighting, mechanical systems, and general property condition. This role helps ensure that all facilities are safe, functional, and meet company and brand standards.You will work closely with the Chief Engineer or Maintenance Supervisor to complete work orders, preventive maintenance tasks, and emergency repairs. You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”

Job Responsibilities:

• Assist the Chief Engineer or Lead Maintenance Technician in inspecting the property dailyfor safety hazards, needed repairs, and maintenance concerns.
• Complete routine maintenance tasks across guest rooms, public areas, back-of-house spaces, and building systems, including HVAC, plumbing, electrical, lighting, refrigeration, and water treatment.
• Maintain landscaping and building exteriors as needed, including painting, lawn care, and general upkeep.
• Ensure the swimming pool is properly maintained, including water clarity, chemical balance, and cleanliness.
• Use the hotel’s digital work order platform to receive, prioritize, and track maintenance tasks.Log completed work orders promptly and accurately.
• Complete required shift paperwork and maintenance logs as directed.
• Support preventive maintenance programs for hotel rooms, kitchen equipment, meeting spaces, mechanical systems, and public areas.
• Keep maintenance closets, tool storage, and workspaces clean, organized, and stocked.
• Monitor and report supply or equipment needs to the Chief Engineer.
• Greet guests warmly and respond to guest needs with professionalism and urgency.
• Follow established procedures for reporting and securing lost and found items.
• Comply with all hotel safety and security procedures, including emergency response, key control, and guest confidentiality.
• Immediately report any safety concerns, accidents, or injuries to leadership.
• Complete all required safety training and certifications.
• Must maintain a professional appearance in accordance with company standards.
• Additional responsibilities may be assigned as needed to meetevolving business demands.

Job Qualifications:

• Must be able to communicate clearly and professionally, both verbally and in writing, with guests and staff.
• Basic working knowledge of plumbing, electrical, HVAC, refrigeration, carpentry, painting, drywall, and general maintenance repairs.
• Ability to follow written instructions, work orders, and safety procedures accurately.
• Must be reliable, self-directed, and capable of working with minimal supervision.
• Basic computer proficiency, including use of a keyboard and navigating digital maintenance platforms.
• Prior hotel maintenance or facility support experience preferred but not required.
• Must be able to work a flexible schedule, including weekends, holidays, and emergency on-call shifts based on business demands.

Physical Demands:

• Must be able to lift, push, pull, or carry up to 50 pounds without assistance.
• This position requires frequent and extended periods of standing, walking, bending, stooping, climbing ladders, crouching, reaching, and using arms and hands to perform repairs and maintenance tasks.
• Must be able to grasp, turn, and manipulate tools, equipment, and materials with precision.
• Visual acuity required to inspect mechanical systems, detect hazards, and read gauges, labels, and documentation.
• Ability to work in varied indoor and outdoor conditions, including exposure to heat, cold, humidity, noise, and occasionally confined spaces.
• Must be able to respond quickly and effectively in emergency situations, such as water leaks, power failures, orfire alarms.

As a family-owned business built on genuine relationships, Naples Hotel Group places immense value on the character and quality of our team. We are dedicated to creating an environment where associates serve each other, our partners, and the community with kindness and respect, working together toward meaningful shared success. Our tight-knit team structure ensures every voice is heard, fostering a collaborative culture rich with opportunities for career advancement and personal development.

Comprehensive Benefits Package for Full-Time Employees

• Paid Time Off: 2 weeks of vacation in the first year and 4 sick days per year
• Comprehensive health, dental, and vision insurance, plus disability and life coverage
• 401(k) with employer match
• Exclusive global hotel discounts
• Career growth opportunities across our hotel portfolio
• Additional perks including paid volunteer time and lifestyle discount

Source: Hospitality Online