Maintenance Facilities Technician

In-Shape Solutions LLC; Knoxville (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated Facilities Manager to ensure a clean and safe environment for club members. This role involves overseeing maintenance, managing cleaning teams, and ensuring compliance with safety standards. You'll play a key role in developing maintenance programs, providing exceptional customer service, and fostering a motivated team. If you have a passion for fitness and a knack for facility management, this is the perfect opportunity to contribute to a dynamic and supportive work environment.

Benefits

Free health club membership

Casual work environment

Discounts on retail items

Opportunities for growth

401(k) savings plan

Qualifications

• Experience in service industry preferred.
• Knowledge of fitness equipment maintenance is a plus.

Responsibilities

• Oversee maintenance and repair of facilities and equipment.
• Ensure excellent customer service and team management.
• Implement preventive maintenance programs.

Skills

Mechanical Systems Management

Plumbing Knowledge

Electrical Systems Repair

Customer Service

Communication Skills

Multitasking Ability

Basic Computer Skills

Education

High School Diploma or GED

Tools

Preventive Maintenance Programs

Cleaning Equipment

Job description

JOB SUMMARY:

Provide a clean, safe club environment by directing the installation and repair of machines, tools, equipment, and utility systems. Manage all cleaning teams to ensure smooth operation of all club areas. Oversee company operations and department personnel, motivate the team to achieve maintenance and cleaning goals, and contribute to the company's success through recruiting, training, and developing staff. Develop quality maintenance and cleaning programs and ensure excellent customer service. Enforce company policies and procedures.

DUTIES AND RESPONSIBILITIES – WHAT YOU WILL DO:

• Maintain, renovate, repair, and oversee all buildings, grounds, and facility equipment, ensuring safety and compliance with current codes.
• Ensure buildings, grounds, and equipment are maintained in optimal condition to provide a safe and comfortable environment.
• Oversee preventive maintenance and cleaning programs for the facility.
• Provide professional advice to the Area Maintenance Director.
• Deliver excellent customer service to members and internal departments.
• Implement and maintain preventive maintenance programs for building and equipment.
• Manage personnel functions such as interviewing, selecting, evaluating, disciplining, and terminating staff, in collaboration with the General Manager and Area Maintenance Director.
• Ensure team members receive proper orientation and ongoing training, maintaining required certifications or licensure.
• Prioritize and schedule work requests effectively.
• Supervise major repair work and installations as needed.
• Oversee repair contract labor services to ensure compliance with contracts and regulations.
• Review specifications for major equipment and advise on purchases and installations.
• Inspect equipment and facilities to determine repair and maintenance needs.
• Manage parts inventory.
• Maintain the overall appearance of the facilities.
• Manage reports and schedules, track expenses, and establish controls.
• Adjust job responsibilities as needed.
• Counsel, plan, monitor, and appraise team results.
• Perform preventative maintenance on equipment.
• Maintain cleanliness and professional appearance of the club and team, conducting daily walkthroughs.
• Document major equipment and building issues, solutions, and procedures; report progress to the General Manager.
• Participate in meetings and training sessions as required.

Requirements

WHO YOU ARE:

• High school diploma or GED.
• Basic computer skills with strong writing, spelling, and math skills.
• Experience in a service industry is a plus.
• Knowledge of and experience with managing or repairing mechanical, plumbing, electrical systems, trade work, and fitness equipment.
• Basic knowledge of equipment, building, and pool maintenance; CPO certification is a plus.
• Effective communication skills in English, both verbal and written.
• Willingness to work flexible shifts, including overnight, weekends, and holidays.
• Professional, upbeat demeanor at all times.
• Ability to work in a fast-paced environment and multitask.
• Passion for fitness, health, and wellness industries.

TEAM PERKS:

• Free health club membership.
• Casual work environment.
• Discounts on retail items and vendor partner offerings.
• Opportunities for growth and professional development.
• 401(k) savings plan.

WORK ENVIRONMENT/PHYSICAL DEMANDS:

Frequent walking and standing for up to 8 hours/day; occasional sitting. Exposure to cleaning chemicals and airborne particles, with PPE as required. Occasional use of hands for handling, reaching, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, twisting, and side-to-side movements. May occasionally lift up to 25 pounds, and rarely up to 50 pounds.

National Fitness Center is part of In-Shape Solutions, LLC d.b.a. In-Shape Family Fitness.