Maintenance Engineer

Choice Hotels International, Inc.

BLOOMINGTON (MN)

On-site

USD 30,000 - 34,000

Full time

6 days ago

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Benefits offered by this job

Hotel discounts

Free meal on shift

Free parking

Sick time

Full benefits package

401(k)

EAP

Paid vacation

Holidays

Bereavement

Floating holidays

Job summary

Choice Hotels International, Inc. in Bloomington, MN is seeking a Maintenance Engineer to uphold guest rooms and back-of-house areas in line with brand standards through preventative maintenance and repairs.

The position pays $22.00 to $24.42 per hour, with full benefits for full-time staff after 30 days. Ideal candidates will have 2–3 years of facility maintenance experience and a valid driver’s license, plus a commitment to Yes I Can hospitality.

Qualifications

Minimum 2–3 years of general facility maintenance experience.
Must have a valid driver's license and pass a driving record check.
Strong verbal, written and interpersonal skills.
Works well independently or as part of a team.
Commitment to exceptional guest service.
Ability to work a flexible schedule including holidays and weekends.

Responsibilities

Responds to customer and hotel staff reports of non-functioning equipment immediately.
Maintains problem log book and prioritizes repairs.
Repairs and maintains hotel rooms and systems as needed.
Acts as back-up shuttle driver (requires valid driver's license and health card).
Maintains room HVAC systems and preventative maintenance.
Performs other duties to provide Yes I Can hospitality.

Skills

Facility maintenance

Valid driver's license

Attention to detail

Customer service

Teamwork

Tools

HVAC knowledge

Electrical work

Plumbing skills

Job description

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Position Summary

The role of the Maintenance Engineer is to maintain the hotel's customer and heart of house areas in accordance with brand standards by performing preventative maintenance and repairs as necessary.

Hourly Wage

$22.00 to $24.42

Benefits

Employee discounts on thousands of hotels
Enjoy a complimentary meal in the associate cafeteria during your shift
Free Parking
Paid Sick Time (MN Earned Sick and Safe Time)
Hourly (Full Time): 1st of the month following 30 days of service: Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, and so much more!
401(k) Retirement Plan
Employee Assistance Program
90 Days: Paid Vacation Time
8 Paid Holidays
Paid Bereavement
1 Year: Paid Floating Holidays

Key Responsibilities

Responds to both customer and hotel staff reports of non-functioning equipment immediately
Maintains problem log book to record the equipment in need of repair and prioritizes efforts accordingly.
Reports any hazards or injuries in the department or hotel and takes immediate action to correct.
Maintains rooms in operating condition by performing repairs as needed
Acts as a back-up shuttle driver to help shuttle guests to airport and surrounding companies (This will require a valid driver's license and ability to get a health card)
Understand the Room Preventative Maintenance Program (R.P.M.)
Can manage full building systems during the shift
Prepares preventative maintenance cart for use each day
Replaces or repairs all appliances and damaged bathroom fixtures; executes general plumbing as needed
Maintains overall appearance of rooms; replaces broken mirrors, hangs fixtures, does touch-up painting, etc.
Repairs and maintains room's heating/ventilating/air conditioning systems
Performs preventative maintenance throughout the hotel
Maintains the condition of hotel lobbies and restaurants
Repairs furniture, carpet, marble, tile windows, mirrors and decorations as necessary
Maintains operating equipment in working condition by performing routine equipment checks and repairs
Attends schools or seminars to remain current on proper techniques
Creates 100% guest satisfaction by providing Yes I Can! genuine hospitality and by exceeding guest expectations
Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
Performs other duties as required to provide Yes I Can! genuine hospitality

Requirement/Skills

Ideal candidate will have a minimum of 2 to 3 years of general facility maintenance experience, preferably within the hospitality industry
Must have a valid driver's license and be able to successfully pass a driving record check
Strong verbal, written and interpersonal skills
Works well independently or as part of a team
Strong attention to detail
Commitment to exceptional guest service
Ability to maintain a positive and professional attitude when handling all situations
Adhere to the policies and procedures of the hotel
Ability to work a flexible schedule including holidays and weekends
Working knowledge of computer and math skills.
Experience in pool maintenance, HVAC units, plumbing, and electrical work is also a benefit.
Certifications for HVAC CPO preferred.

Physical Demands

Occasional lifting of up to 100 pounds
Ability to stand for long periods of time
Ability to hear with 100% accuracy with correctionAbility to stand and exert well paced mobility for an eight (8) hour shift
Ability to lift, pull, push up to 100 pounds on an ongoing basis
Must be able to squat, bend, kneel and twist on an ongoing basis

Other Information

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times. This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an "at-will" relationship and may be terminated by either party at any time, with or without notice.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States.

All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.

Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.