Maintenance Director

Encore HCS; Schaumburg (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Encore Village is seeking a seasoned Maintenance Director to lead the maintenance department, safety, and environmental services across the community. You will manage a team, oversee HVAC, plumbing, electrical, and life-safety systems, and coordinate with departments to ensure a safe, clean, and well-maintained environment for residents.

The ideal candidate has leadership experience in senior living or healthcare settings, strong organizational skills, and a collaborative approach to respond

Qualifications

• Previous maintenance leadership and supervisory experience.
• Strong knowledge of HVAC, plumbing, electrical, mechanical systems, building operations, and preventive maintenance programs.
• Experience managing vendors, contractors, budgets, and maintenance projects.
• Strong organizational, communication, and documentation skills.
• Ability to manage multiple priorities and respond effectively during emergencies.
• Proficiency with computers and maintenance-related recordkeeping.

Responsibilities

• Lead the maintenance team with professionalism, integrity, and accountability.
• Develop, coach, and mentor maintenance staff.
• Create a positive, respectful, and team-oriented work environment.
• Delegate responsibilities effectively and empower employees to make decisions within their roles.
• Conduct regular team meetings and provide ongoing training and feedback.
• Establish clear performance expectations and hold team members accountable.
• Partner collaboratively with department leaders across the community.
• Develop staffing schedules and ensure adequate departmental coverage.
• Oversee daily operations of the maintenance department and physical plant.
• Ensure the community remains safe, clean, attractive, and fully operational.
• Manage preventive maintenance programs for building systems and equipment.
• Oversee HVAC, plumbing, electrical, mechanical, life safety, emergency power, and generator systems.
• Prioritize and ensure timely completion of maintenance requests and work orders.
• Conduct regular inspections of buildings, grounds, equipment, and resident living areas.
• Maintain required maintenance documentation, inspections, and preventive maintenance schedules.
• Manage department budgets, inventory, and expenses.
• Coordinate and oversee contractors and vendors.
• Assist with capital improvement projects, renovations, and major repairs.
• Ensure apartments and resident rooms are move-in ready.
• Provide on-call and emergency maintenance support as needed.

Skills

Maintenance leadership

HVAC systems

Budget management

Vendor management

Documentation

Emergency response

Team development

Job description

Encore Village is hiring a Maintenance Director

$85-110,000 annually

Position Summary:

We are seeking an experienced and driven Maintenance Director to lead all aspects of our community's maintenance, physical plant, safety, and environmental services operations.

This role is ideal for a proven leader with experience in senior living, skilled nursing, assisted living, rehabilitation, hospital, or healthcare environments. We are looking for more than a skilled technician. The successful candidate will build, develop, and empower a high-performing maintenance team while fostering a culture of accountability, teamwork, and exceptional customer service.

The Maintenance Director will be highly visible throughout the community, responsive to residents and staff, proactive in identifying concerns, and committed to maintaining a safe, comfortable, attractive, and well-functioning environment.

Key Responsibilities Leadership & Team Development

• Lead the maintenance team with professionalism, integrity, and accountability.

• Develop, coach, and mentor maintenance staff.

• Create a positive, respectful, and team-oriented work environment.

• Delegate responsibilities effectively and empower employees to make decisions within their roles.

• Conduct regular team meetings and provide ongoing training and feedback.

• Establish clear performance expectations and hold team members accountable.

• Partner collaboratively with department leaders across the community.

• Develop staffing schedules and ensure adequate departmental coverage.

Maintenance Operations

• Oversee daily operations of the maintenance department and physical plant.

• Ensure the community remains safe, clean, attractive, and fully operational.

• Manage preventive maintenance programs for building systems and equipment.

• Oversee HVAC, plumbing, electrical, mechanical, life safety, emergency power, and generator systems.

• Prioritize and ensure timely completion of maintenance requests and work orders.

• Conduct regular inspections of buildings, grounds, equipment, and resident living areas.

• Maintain required maintenance documentation, inspections, and preventive maintenance schedules.

• Manage department budgets, inventory, and expenses.

• Coordinate and oversee contractors and vendors.

• Assist with capital improvement projects, renovations, and major repairs.

• Ensure apartments and resident rooms are move-in ready.

• Provide on-call and emergency maintenance support as needed.

Compliance & Safety

• Ensure compliance with all federal, state, local, OSHA, fire, life-safety, and healthcare regulations.

• Participate in regulatory surveys, inspections, and corrective action processes.

• Support emergency preparedness and disaster response programs.

• Maintain building safety and operational readiness at all times.

Resident Service Excellence

• Interact with residents, families, and staff with dignity, patience, and respect.

• Ensure maintenance staff demonstrate professionalism when entering resident rooms and apartments.

• Respond promptly to maintenance concerns and keep residents informed of repair timelines.

• Collaborate with Nursing, Dining, Environmental Services, Activities, and Administration to support resident needs.

• Maintain a strong presence throughout the community and proactively identify opportunities for improvement.

Qualifications Required

• Previous maintenance leadership and supervisory experience.

• Strong knowledge of HVAC, plumbing, electrical, mechanical systems, building operations, and preventive maintenance programs.

• Experience managing vendors, contractors, budgets, and maintenance projects.

• Strong organizational, communication, and documentation skills.

• Ability to manage multiple priorities and respond effectively during emergencies.

• Proficiency with computers and maintenance-related recordkeeping.

Preferred

• Experience in senior living, assisted living, skilled nursing, rehabilitation, hospital, or healthcare environments.

• Knowledge of healthcare regulatory requirements, life-safety compliance, and survey processes.

What We're Looking For

The ideal candidate will demonstrate:

• Strong team-building and employee development skills

• A coaching and mentoring leadership style

• Effective delegation and accountability practices

• Excellent communication with residents, families, staff, and vendors

• Calm, solution-focused decision-making during emergencies

• Proactive problem-solving and follow-through

• Commitment to providing outstanding resident service

What Success Looks Like

A successful Maintenance Director creates a department where team members understand their responsibilities, take pride in their work, and feel empowered to contribute to the success of the community. This individual balances strong technical expertise with exceptional leadership skills to ensure residents and staff enjoy a safe, comfortable, attractive, and well-maintained environment.

Experience Preferred: Senior Living, Assisted Living, Skilled Nursing, Rehabilitation, Hospital, Healthcare, Facilities Management

Benefits:

• 401(k)

• Health insurance

• Life insurance

• Paid time off

• Retirement plan

• Vision insurance

Work Location: In person