Maintenance Director

GCI Residential; Painesville (OH); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid vacation and holidays

401(k) plan

Health/dental insurance

Life insurance

Job summary

GCI Residential in Painesville, OH is seeking a Maintenance Director for Cobblestone Court. The role empowers the maintenance team to uphold safety standards, deliver high-quality service, and contribute to resident satisfaction and renewals.

You will manage preventive maintenance, capital projects, and vendor relations while collaborating with property leadership to maintain attractive living spaces and cost-effective operations.

Qualifications

• Five to seven years of supervisory maintenance experience across plumbing, electrical, carpentry, HVAC.
• Ability to use electronic communication professionally.
• Commitment to customer service and relationship building.
• Strong organization, thoroughness, and self-motivation.
• Ability to work evenings, weekends, and on-call hours.

Responsibilities

• Directs and oversees maintenance to keep residents in a clean, safe, comfortable and attractive place to live.
• Oversees maintenance tasks to meet standards and laws while delivering high quality service for resident retention.
• Assist maintenance in hiring, training, and preventive maintenance; evaluate suppliers/vendors.
• Collaborate with Regional Property Manager and Property Manager on maintenance-related resident issues.
• Contribute to management of capital projects with recommended implementations.
• Develop and implement preventive maintenance programs across the portfolio to reduce unbudgeted repairs.
• Negotiate with suppliers to reduce site costs annually.

Skills

Supervisory experience

General maintenance

Customer service

Organization

Communication skills

Education

High school diploma

CFC Certification

HVAC Certification

Pool Certification

Driver's license

Job description

Description

Join one of GCI's inspiring and vibrant communities as a Maintenance Director at our Cobblestone Court apartment community in Painesville, OH. We offer our employees competitive compensation and comprehensive benefits.

GCI Residential is a prominent and diversified real estate development and management firm that is committed to offering exceptional places to live and work. This position is empowered by the Community Manager to build and maintain a collaborative work environment while encouraging the maintenance team to consistently deliver the highest quality of customer service. Our Maintenance Director is instrumental in maintaining the facility operations at their community and developing standards that have a positive impact on resident renewals and customer satisfaction.

What You'll Do:

• Directs and oversees maintenance department to ensure residents a clean, safe, comfortable and attractive place to live
• Oversees and performs a wide variety of maintenance related tasks to maintain the physical aspects of the property, meet GCI's established standards and any applicable laws and provides high quality customer service according to GCI's customer service principles in order to maximize resident retention
• Assists maintenance department in various capacities including hiring and training of new employees and preventative maintenance programs, evaluate suppliers and vendors for quality control
• Combine efforts with Regional Property Manager and Property Manager to ensure satisfactory resolution of resident complaints/issues as it pertains to maintenance efforts
• Contribute to the management of capital projects including recommendation and implementation ensuring efficient completion
• Develop and implement preventative maintenance programs throughout the portfolio reducing un-budgeted repair cost
• Reduce cost at individual site by evaluating and negotiate suppliers and vendors on an annual basis

Requirements

What We Need:

• Five to Seven years supervisory experience with verifiable hands on general maintenance experience in areas such as plumbing, electrical, carpentry, HVAC, etc.
• Ability to use electronic communication professionally and efficiently
• Dedication to exceeding the needs of all customers with an ability to build and maintain relationships
• Demonstrate thoroughness, self-motivation and organization when accomplishing tasks
• Ability to work a non-traditional schedule including evenings, weekends and on-call hours

Education, Licenses, and Certifications:

• Valid driver's license, registration and auto insurance required
• Reliable transportation
• High school diploma or equivalent
• CFC Certification (Type II or higher)
• HVAC Certification strongly preferred
• Pool Certification preferred

Still Undecided?

• We are names not numbers. We have an exceptional company culture that encourages innovation and empowers all team members to act as leaders by providing the opportunities, training, and tools to achieve a successful and meaningful career.
• We offer a comprehensive compensation package including paid vacation and holidays, optional health/dental, 401(k) plan, and life insurance.
• We are dedicated to our employees by providing a world-class work environment with potential for growth and advancement in the industry.
• We care personally through our GCI Connects program by teaming up with local and national charities and participating in events throughout the year.

Equal Opportunity Employer.