Maintenance Director

American Way Storage, LLC; Mattoon (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Retirement plan

Job summary

American Way Storage seeks a Maintenance Director to lead maintenance operations across Illinois facilities. You will direct technicians, schedule activities, inspect properties, and manage contractor bids and projects.

Responsibilities include maintaining records, coordinating with Customer Service, and ensuring safety and efficiency. This role requires travel between facilities, a valid driver’s license, and a hands-on leadership style. Full-time, in-person work with competitive pay.

Qualifications

• Strong leadership and organizational skills.
• Excellent time-management and scheduling abilities.
• Ability to manage multiple projects, employees, contractors, and facilities.
• Good communication and problem-solving skills.
• Intermediate mechanical and building maintenance knowledge.
• Previous construction, facilities maintenance, property management, or project management experience preferred.
• Ability to use Google Docs, Google Sheets, and Monday.com.

Responsibilities

• Direct and oversee maintenance technicians across 4 divisions throughout Illinois.
• Schedule and coordinate daily and weekly maintenance activities.
• Develop efficient routes and schedules for maintenance technicians across multiple facilities.
• Inspect properties to identify repairs, maintenance issues, and opportunities for improvement.
• Prioritize maintenance and repair needs based on urgency, tenant impact, safety, and operations.
• Obtain bids from contractors and coordinate outside vendors for repairs.
• Track open maintenance requests and ensure timely completion of work.
• Manage maintenance expenses and improve cost efficiency.
• Oversee large repair and improvement projects from start to finish.
• Communicate with Customer Service to address tenant maintenance concerns promptly.
• Maintain records of projects, repairs, inspections, and contractor work.
• Utilize Monday.com, Google Docs, and Google Sheets to organize operations.
• Travel between facilities is required; company vehicle provided.

Skills

Leadership

Organizational skills

Time management

Multi-project management

Communication

Problem-solving

Independent work

Detail-oriented

Driver's license

Team player

Tools

Google Docs

Google Sheets

Monday.com

Job description

American Way Storage

American Way Storage is seeking a motivated and organized Maintenance Director to oversee maintenance operations across our storage facilities. This position is primarily a leadership and coordination role responsible for ensuring our properties are well maintained, repairs are completed efficiently, and our maintenance team has the direction and resources needed to be successful.

Key Responsibilities

• Direct and oversee maintenance technicians across 4 divisions throughout Illinois.
• Schedule and coordinate daily and weekly maintenance activities.
• Develop efficient routes and schedules for maintenance technicians working across multiple facilities.
• Inspect properties regularly to identify needed repairs, maintenance issues, and opportunities for improvement.
• Prioritize maintenance and repair needs based on urgency, tenant impact, safety, and facility operations.
• Obtain bids from contractors and coordinate outside vendors for larger or more complex repairs.
• Build and maintain good relationships with contractors and vendors while making sure work is completed properly and at a reasonable cost.
• Track open maintenance requests and make sure work is completed in a timely manner.
• Oversee larger repair and improvement projects from start to finish.
• Communicate closely with Customer Service to ensure tenant-related maintenance concerns are addressed quickly and appropriately.
• Oversee grounds maintenance, facility appearance, unit cleanouts, and general property upkeep.
• Maintain organized records of maintenance projects, repairs, inspections, and contractor work.
• Utilize programs such as Monday.com, Google Docs, and Google Sheets to organize and track maintenance operations.
• Help manage maintenance expenses and make good decisions about where maintenance dollars are spent.
• Look for ways to make maintenance operations more organized and efficient.
• Help develop and improve maintenance procedures and standards across all facilities.
• Assist with inspecting and preparing newly acquired facilities for operation.
• Help coordinate maintenance and repair work associated with facility expansions, improvements, and construction projects.
• Provide staff development, training, coaching, and ongoing performance management for maintenance personnel.
• Hold team members accountable for completing assigned work safely, efficiently, and to company standards.
• Help build and maintain a positive workplace culture and encourage teamwork throughout the organization.
• Perform other related duties as needed.

Qualifications

• Strong leadership and organizational skills.
• Excellent time-management and scheduling abilities.
• Ability to manage multiple projects, employees, contractors, and facilities at the same time.
• Good communication and problem-solving skills.
• Intermediate mechanical and building maintenance knowledge.
• Previous construction, facilities maintenance, property management, or project management experience preferred.
• Ability to evaluate maintenance and construction needs and communicate effectively with contractors and vendors.
• Comfortable using computers and programs such as Google Docs, Google Sheets, and Monday.com.
• Ability to work independently, make decisions, and take initiative.
• Strong attention to detail and follow-through.
• Valid driver’s license and clean driving record.
• Positive attitude and ability to work effectively with employees, contractors, management, and Customer Service.

Travel & Availability

This position requires regular travel between American Way Storage facilities throughout Illinois. A company vehicle will be provided for use during necessary travel only. Some telephone availability outside normal business hours may be necessary for urgent maintenance or facility issues.

Physical Requirements

• Ability to perform onsite property and building inspections.
• Ability to sit, stand, and walk for extended periods.

Compensation & Benefits

$60,000–$70,000 per year, based on experience, plus bonus opportunity.

Benefits include:

• Company matching retirement plan
• Paid time off
• Health Insurance is not offered at this time

Schedule: Monday–Friday

Job Type: Full-time

Work Location: In person

American Way Storage is looking for someone who can take ownership of the maintenance department, develop a strong team, stay on top of repairs and projects, and help us continuously improve the condition and operation of our facilities.

Job Type: Full-time

Pay: $61,000.00 – $70,000.00 per year

Benefits:

• 401(k) matching
• Paid time off
• Retirement plan

Work Location: In person