Maintenance & Damage Manager

Avis Budget Group International; Reno (NV); On-site; USD 75,000 - 87,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and Dis/

401(k) Retirement Plan with company匹r?

Full training to learn the business

Employee discounts on Avis/Budget cars

Employee Assistance Program

Community involvement opportunities

Group auto/home/pet insurance options

Job summary

Avis Budget Group is seeking a Fleet Services Leader in Reno, NV to optimize fleet utilization and profitability. You’ll oversee in-fleeting and de-fleeting, maintenance, and repairs, while guiding a team to meet service and financial KPIs in alignment with company guidelines.

The role requires 5+ years in management within rental car or automotive services, with strong forecasting, budgeting, and vendor-management skills. On-site presence is required.

Qualifications

• Requires high school diploma; 2-4 year degree preferred.
• Minimum of 5 years of management experience in rental car/auto/service.
• Valid driver’s license.
• Ability to work flexible schedules including mornings, nights, or weekends.
• Able to lift 50 pounds and supervise multiple work areas.
• On-site presence required; cannot be performed remotely.

Responsibilities

• Develops, implements and communicates operating plans to maximize fleet utilization to guidelines.
• Directs maintenance, repair and reconditioning of fleet vehicles and in-fleeting/de-fleeting activities.
• Monitors KPI performance for service, damage, in-fleet and deletion with goals updates.
• Forecasts, budgets and manages key financial drivers including S&W per day and cost per deletion.
• Coordinates automotive damage appraisals/repairs and procurement of parts and tools.
• Oversees vendor relationships and workload, ensuring service levels and policy adherence.
• Collaborates with Fleet owners, District/City Managers and External Partners to prioritise workload.
• Manages all facets of employee lifecycle to enable a high performance culture.

Skills

Fleet operations leadership

Organizational skills

Forecasting & budgeting

Vendor management

Communication skills

Problem solving

Driver's license

Education

High School diploma preferred with 2-4 year college degree

Job description

Responsible for the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and in-fleeting/de-fleeting of rental vehicles to maximize fleet utilization and profitability for the City/District.

What You'll Do:

• Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the maintenance, repair and/or reconditioning of fleet vehicles, all activities relating to in-fleeting new and/or used vehicles into the rental fleet and de-fleeting vehicles to sale, auction and/or other alternative channels.
• Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service, damage, in-fleet and deletion, including, but not limited to, technician productivity, percent out of service, overdue idle cars, vendor cycle time, days to deletion and venue quality average grade
• Forecasts, budgets and manages key financial drivers including, but not limited to, S&W per day, warranty recovery, cost per estimate and cost per deletion.
• Coordinates automotive damage appraisals/repairs and all activities related to repairs and maintenance including documentation and the ordering of parts, tools, and supplies
• Oversees, manages and maintains vendor relationships and workload assignment, ensuring established service levels and standards are met and that all vendor management policies and procedures are followed
• At bussing locations, oversees the repair and/or maintenance of all busses for the operation.
• Partners with the respective Fleet owner, District/City Managers and/or External Partners to prioritize the workload according to business objectives
• Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable a high performance culture supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture.
• Manages all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate.
• Provides a safe work environment by ensuring all safety policies and practices are followed and maintained

Perks: You'll Get:

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities

What We're Looking For:

• Organizational and prioritization skills
• Financial acumen and forecasting skills
• Talent management and delegation
• Proven written and verbal communication skills
• Excellent investigation and problem solving skills
• Negotiation and vendor management skills
• High School diploma required; 2-4 year college degree preferred (or equivalent in education, training or experience)
• Minimum of 5 years management experience of employees in related field (rental car, automotive shop or service oriented field)
• Valid driver’s license
• Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs
• Ability to lift 50 pounds and oversee multiple work areas
• This position requires regular, on-site presence and cannot be performed remotely

The annual starting salary for this position is between $75,000– $87,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

RenoNevadaUnited States of America