Maintenance & Damage Manager

avisbudget; Reno (NV); On-site; USD 75,000 - 87,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and Dis/

401(k) with company match

Full training

Employee discounts on Avis/Budget cars

Employee Assistance Program

Community involvement opportunities

Job summary

Avis Budget Group in Reno, NV seeks a Fleet Services Manager to oversee the servicing, repair, and in-/de-fleeting of rental vehicles to maximize utilization and profitability. You will lead a team, coordinate with vendors, manage budgets, and ensure safety and policy compliance in a fast-paced, on-site environment.

Responsibilities include developing operating plans, supervising technicians, forecasting costs, and maintaining strong vendor relationships while delivering exceptional service

Qualifications

• Strong leadership and people management skills.

Responsibilities

• Develops and communicates operating plans to maximize fleet utilization and profitability.
• Directs maintenance, repair, and reconditioning of fleet vehicles.
• Oversees in-fleeting and de-fleeting processes to sale or other channels.
• Manages vendor relationships and workload to meet service standards.
• Leads employee lifecycle and HR processes to enable high performance.

Skills

Organizational skills

Financial forecasting

Talent management

Communication skills

Problem solving

Negotiation

Vendor management

Flexibility

Safety compliance

Physical capability

Education

High School diploma

College degree preferred

Job description

Responsible for the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and in-fleeting/de-fleeting of rental vehicles to maximize fleet utilization and profitability for the City/District.

What You'll Do:

• Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the maintenance, repair and/or reconditioning of fleet vehicles, all activities relating to in-fleeting new and/or used vehicles into the rental fleet and de-fleeting vehicles to sale, auction and/or other alternative channels.
• Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service, damage, in-fleet and deletion, including, but not limited to, technician productivity, percent out of service, overdue idle cars, vendor cycle time, days to deletion and venue quality average grade
• Forecasts, budgets and manages key financial drivers including, but not limited to, S&W per day, warranty recovery, cost per estimate and cost per deletion.
• Coordinates automotive damage appraisals/repairs and all activities related to repairs and maintenance including documentation and the ordering of parts, tools, and supplies
• Oversees, manages and maintains vendor relationships and workload assignment, ensuring established service levels and standards are met and that all vendor management policies and procedures are followed
• At bussing locations, oversees the repair and/or maintenance of all busses for the operation.
• Partners with the respective Fleet owner, District/City Managers and/or External Partners to prioritize the workload according to business objectives
• Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable a high performance culture supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture.
• Manages all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate .
• Provides a safe work environment by ensuring all safety policies and practices are followed and maintained
• This position requires regular, on-site presence and cannot be performed remotely

Perks You'll Get:

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities

What We're Looking For:

• Organizational and prioritization skills
• Financial acumen and forecasting skills
• Talent management and delegation
• Proven written and verbal communication skills
• Excellent investigation and problem solving skills
• Negotiation and vendor management skills
• High School diploma required ; 2-4 year college degree preferred (or equivalent in education, training or experience)
• Minimum of 5 years management experience of employees in related field (rental car, automotive shop or service oriented field)
• Valid driver's license
• Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs
• Ability to lift 50 pounds and oversee multiple work areas

The annual starting salary for this position is between $75,000- $87,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate .

Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race