Maintenance Crew Supervisor

City of Durham; Durham (NC); On-site; USD 58,000 - 71,000; Full time

Job summary

City of Durham is seeking a Maintenance Crew Supervisor in the Water Management Department to oversee field crews maintaining water and sewer services. This role involves planning work orders, coordinating with supervisors, and ensuring data accuracy and safety compliance.

Candidates should have an Associate’s degree, 2+ years of supervisory or equipment operation experience, and relevant NC certifications. The position requires stand-by duty and full compliance with department policies.

Qualifications

• Associate’s degree required.
• Two years of equipment operation/driving or maintenance experience related to assignment.
• Prior lead or supervisory experience required.
• Valid NC Class C driver’s license (or willingness to obtain NC license within 60 days).
• OSHA Competent Person and Trenching/Shoring certifications (or ability to obtain within 1 year).
• NC CDL Tanker and/or Hazmat endorsements.
• Familiarity with a computerized maintenance management system (CMMS).
• NC Grade C Water Distribution certification or higher.
• NC Grade II Wastewater Collection certification or higher.

Responsibilities

• Supervises field operations in assigned area and coordinates with field supervisors.
• Assigns and inspects work; ensures adequate staffing and safety compliance.
• Assists with procurement and budget preparation; handles purchases and inventory.
• Prepares and reviews reports and records related to performance and production.
• Provides customer and staff assistance and responds to inquiries and emergencies.

Skills

Leadership

Supervisory experience

CMMS familiarity

Safety mindset

Communication skills

Education

Associate’s degree

Tools

CMMS

CDL Tanker/Hazmat endorsements

Job description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $58,373 - $70,944

Work Day/Hours: 7:00 a.m. - 3:30 p.m.

More than 350 talented, dedicated employees in the City of Durham’s Water Management Department work to keep safe drinking water flowing throughout the City and manage wastewater effectively. We lead long-term water and wastewater planning and infrastructure development, regularly treat and test systems for environmental compliance, and engage the public in water conservation to ensure all of our customers have clean, safe water every time they turn on the tap. If you share our passion for managing vital water resources, bring your skills and talent to Durham!

Water Management has vacancies for Maintenance Crew Supervisor. These crews maintain pipelines, installing new water/sewer services, hydrants, valves, manholes and meters. This position is responsible for planning the day’s work orders and priorities via the CMMS. This job requires technical judgment working in partnership with the Field Supervisors over Water Distribution & Wastewater Collections. This role works closely with their crew leader to ensure appropriate work order data and images are recorded as well as accounting for materials used.

This job requires to work weeklong rotation for stand-by/recall, overtime, and/or call back for emergencies and during all types of weather conditions. You can expect to cross train in the various workgroups within Water & Sewer Maintenance (listed below) to serve Stand-by/Recall duty:

• Meter Services: Installs and repairs of residential water meters and registers. Diagnose and repair small leaks, replace meter boxes, and setters, test and repair large meters
• Outfall: Clears easements and assists with manhole repairs and inspections also respond to sanitary sewer system overflows
• Collection Systems: Assists with closed circuit television inspections, flush truck operations and sanitary sewer overflow response
• Distribution Systems: Repairs and maintain valves and fire hydrants within the water system
• Excavation: Maintains pipelines, installing new services, hydrants, valves, manholes and meters.

As a leader, this role requires a high degree of interpersonal skills while making mature judgment calls, and exercising professional behavior at all times. You are expected to monitor staff’s performance related to work objectives and effectiveness, conduct performance evaluations, document, record, and manage operational data related to work performance and production.

• Supervises field operations in assigned area; supervision may be exercises over sign installation, pavement markings, street closures and detours; installation, programming, operation, and/or maintenance of electronic traffic, network, television camera systems and equipment; construction, repair, and maintenance projects; grounds maintenance activities; cleaning services; and/or solid waste collection.
• Assigns and inspects work; performs quality control; ensures adequate staffing levels; and ensures compliance with applicable safety and operational policies and practices.
• Assists with procurement and budget preparation; serves as the first level of approval for purchases; writes specifications for purchases; coordinates the process for acquiring equipment; provides input into budget planning; and oversees inventory maintenance.
• Prepares maintains, and/or reviews fiscal and other reports, records, and databases; reviews the work of others to ensure accuracy and completeness.
• Provides customer and staff assistance; responds to questions, concerns, complaints, and emergency requests; troubleshoots complex issues; reports accidents and injuries; conducts safety investigations; and provides information on policies and procedures.

• Associate’s degree
• Two years of equipment operation/driving experience or maintenance experience related to assignment
• Prior lead or supervisory experience.
• Must have a valid, unrestricted, North Carolina Class C driver’s license "or" if you currently have another state driver's license, be willing and able to obtain a valid NC driver’s license within 60 days of start date.
• OSHA Competent Person and Trenching/Shoring certifications (or the ability to obtain within 1 year of start date)

• NC CDL Tanker and/or Hazmat endorsements
• Familiarity & prior usage of a computerized maintenance management system (CMMS)
• NC Grade C Water Distribution certification or higher
• NC Grade II Wastewater Collection certification or higher