Maintenance Crew Supervisor

City of Durham; Durham (NC); On-site; USD 58,000 - 71,000; Full time

Benefits offered by this job

12-13 paid holidays per year

Medical, dental, vision insurance

State retirement plans

Wellness and disability programs

Job summary

City of Durham in North Carolina seeks a Maintenance Crew Supervisor to lead field operations across water distribution and wastewater collections. You will plan daily work orders via CMMS, supervise crews, and coordinate with field supervisors to ensure data recording and material accountability.

The role requires an Associate’s degree, prior supervisory experience, and a valid NC driver’s license, plus OSHA/Trenching certifications or ability to obtain within a year.

Qualifications

• Associate’s degree or higher is required.
• Two years of equipment operation or maintenance experience is needed.
• Prior lead or supervisory experience is required.
• Valid NC Class C driver’s license or ability to obtain within 60 days.
• OSHA Competent Person and Trenching/Shoring certifications (or ability to obtain within 1 year).

Responsibilities

• Supervise field operations in assigned area and ensure safety and compliance.
• Assign and inspect work, monitor staffing, and enforce policies.
• Assist with procurement, budgeting, and inventory management.
• Prepare and review fiscal reports and databases for accuracy.
• Provide customer and staff support, troubleshoot issues, and respond to emergencies.

Education

Associate’s degree

Supervisory experience

OSHA Competent Person

Trenching/Shoring certifications

NC Class C driver's license

Tools

CMMS familiarity

Job description

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $58,373 - $70,944

Work Day/Hours: 7:00 a.m. - 3:30 p.m.

More than 350 talented, dedicated employees in the City of Durham’s Water Management Department work to keep safe drinking water flowing throughout the City and manage wastewater effectively. We lead long-term water and wastewater planning and infrastructure development, regularly treat and test systems for environmental compliance, and engage the public in water conservation to ensure all of our customers have clean, safe water every time they turn on the tap. If you share our passion for managing vital water resources, bring your skills and talent to Durham!

Water Management has vacancies for Maintenance Crew Supervisor. These crews maintain pipelines, installing new water/sewer services, hydrants, valves, manholes and meters. This position is responsible for planning the day’s work orders and priorities via the CMMS. This job requires technical judgment working in partnership with the Field Supervisors over Water Distribution & Wastewater Collections. This role works closely with their crew leader to ensure appropriate work order data and images are recorded as well as accounting for materials used.

This Job Requires To Work Weeklong Rotation For Stand‑by/recall, Overtime, And/or Call Back For Emergencies And During All Types Of Weather Conditions. You Can Expect To Cross Train In The Various Workgroups Within Water & Sewer Maintenance (listed Below) To Serve Stand‑by/Recall Duty

• Meter Services: Installs and repairs of residential water meters and registers. Diagnose and repair small leaks, replace meter boxes, and setters, test and repair large meters
• Outfall: Clears easements and assists with manhole repairs and inspections also respond to sanitary sewer system overflows
• Collection Systems: Assists with closed circuit television inspections, flush truck operations and sanitary sewer overflow response
• Distribution Systems: Repairs and maintain valves and fire hydrants within the water system
• Excavation: Maintains pipelines, installing new services, hydrants, valves, manholes and meters.

As a leader, this role requires a high degree of interpersonal skills while making mature judgment calls, and exercising professional behavior at all times. You are expected to monitor staff’s performance related to work objectives and effectiveness, conduct performance evaluations, document, record, and manage operational data related to work performance and production.

Duties/Responsibilities

• Supervises field operations in assigned area; supervision may be exercises over sign installation, pavement markings, street closures and detours; installation, programming, operation, and/or maintenance of electronic traffic, network, television camera systems and equipment; construction, repair, and maintenance projects; grounds maintenance activities; cleaning services; and/or solid waste collection.
• Assigns and inspects work; performs quality control; ensures adequate staffing levels; and ensures compliance with applicable safety and operational policies and practices.
• Assists with procurement and budget preparation; serves as the first level of approval for purchases; writes specifications for purchases; coordinates the process for acquiring equipment; provides input into budget planning; and oversees inventory maintenance.
• Prepares maintains, and/or reviews fiscal and other reports, records, and databases; reviews the work of others to ensure accuracy and completeness.
• Provides customer and staff assistance; responds to questions, concerns, complaints, and emergency requests; troubleshoots complex issues; reports accidents and injuries; conducts safety investigations; and provides information on policies and procedures.

Minimum Qualifications & Experience

• Associate’s degree
• Two years of equipment operation/driving experience or maintenance experience related to assignment
• Prior lead or supervisory experience.
• Must have a valid, unrestricted, North Carolina Class C driver's license "or" if you currently have another state driver's license, be willing and able to obtain a valid NC driver's license within 60 days of start date.
• OSHA Competent Person and Trenching/Shoring certifications (or the ability to obtain within 1 year of start date)

Additional Preferred Skills

• NC CDL Tanker and/or Hazmat endorsements
• Familiarity & prior usage of a computerized maintenance management system (CMMS)
• NC Grade C Water Distribution certification or higher
• NC Grade II Wastewater Collection certification or higher

Benefits – General Full-Time Employees

• 12-13 paid holidays per year
• 13 standard work days of vacation per year
• 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
• 2 weeks paid military leave per year
• Medical, dental, vision, and supplemental life insurance plans
• State and City retirement plans
• Short and long term disability plans
• Paid temporary disability leave for specified conditions
• City contribution of 13.6% into the N.C. State Retirement System
• Paid funeral leave
• Employee Assistance Program - personal and family counseling
• Paid life insurance equal to annual salary
• 48 hours for volunteer work each year*
• 4 hours parental leave each year
• Workman's Compensation Insurance
• 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

• 401(k) retirement plan (5.0% of salary)
• State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

• 401(k) retirement plan (5.0% of salary)
• State retirement plan effective first day of the month following date of hire
• Health insurance effective first day of the month following date of hire
• Dental and life insurance, after one year of service
• Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service