Maintenance Contracts Administrator: Precise, Collaborative

MacDonald-Miller Facility Solutions; Seattle (WA); On-site; USD 39,950 - 48,216; Full time

Benefits offered by this job

Medical, dental, vision for employees

401k with company matching

Vacation and Sick Compensation (PTO)

Disability income protection

Employee and dependent life insurance

Wellness Program

Employee Assistance Program

Job summary

MacDonald-Miller Facility Solutions in Seattle seeks a Maintenance Contract Administrator to support Building Services by accurately reviewing, setting up, and administering customer maintenance contracts and related documentation. You’ll partner with Sales, Operations, and internal teams to ensure agreements are properly entered and service schedules are established.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a

Qualifications

• A minimum of two years of prior administrative experience.
• Experience with contract setup, data entry, and database management preferred.
• Proficiency in Adobe Acrobat and Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
• Strong verbal, written, analytical, interpersonal, and active listening skills.
• Excellent organizational skills with a high level of accuracy and attention to detail.

Responsibilities

• Review and set up all new maintenance agreements and contract addendums to ensure compliance, proper system entry, and a smooth customer handoff.
• Coordinate the launch of new maintenance agreements by assigning tasks, establishing service schedules, and generating work orders on time and without errors.
• Efficiently manage contract update requests from the field, including location changes, scope revisions, and other adjustments.
• Process contract cancellations and service holds promptly while ensuring all actions align with company procedures and customer expectations.
• Become a trusted point of contact for internal teams and customers by responding quickly to inquiries, resolving issues professionally, and delivering excellent service.

Skills

Administrative experience

Contract setup

Data entry

Adobe Acrobat

Microsoft Office

Outlook

Excel

Word

PowerPoint

Verbal communication

Written communication

Analytical skills

Attention to detail

Excellent organizational skills

Team collaboration

Tools

Adobe Acrobat

Microsoft Office

Excel

Job description

MacDonald-Miller Facility Solutions in Seattle seeks a Maintenance Contract Administrator to support Building Services by accurately reviewing, setting up, and administering customer maintenance contracts and related documentation. You’ll partner with Sales, Operations, and internal teams to ensure agreements are properly entered and service schedules are established.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a