Maintenance and Planner/Scheduler (Two Positions)

James Madison University; Harrisonburg (VA); On-site; USD 55,000 - 61,000; Full time

Benefits offered by this job

Generous leave

Comprehensive health coverage

Retirement options

Employee well-being program

Tuition waiver program

Job summary

James Madison University Facilities Management is actively seeking two Maintenance and Planner/Scheduler professionals. The role focuses on independently scheduling resources to support maintenance, events and projects by effectively communicating needs with customers, managers and supervisors.

The candidate will handle daily/weekly craft and crew scheduling, track maintenance projects, and prepare permits while coordinating with campus departments and trade supervisors.

Qualifications

• Event, planning and scheduling knowledge related to a facilities environment and program management.
• Estimating knowledge in residential and small commercial applications, to include electrical, plumbing, HVAC, paint, carpentry, etc.
• Working knowledge and general training in a facilities and project management environment.

Responsibilities

• Develops scheduled and repetitive work orders based on resource availability.
• Provides zoned overviews of facility inspections through the coordination and direction of the senior planner.
• Facilitate a weekly scheduling meeting involving all trade supervisors for reviewing the following weeks work and updating current work loads.
• Set-up and track all internal maintenance projects to include time frames, budget, manpower availability, workload, and status.
• Work with all campus departments along with the maintenance trades in developing a comprehensive summer schedule that includes all housekeeping, engineering, and shop projects and sweeps needed to be completed prior to students arriving.
• Keep the Master Schedule up-to-date with all projects and events throughout the year.
• Schedule in Resource 25 as needed for for maintenance procedures on campus.
• Prepare and submit permits for required activities to the state for approval.
• Post outages and closures on the FM web site when scheduled.
• E-mail customers to confirm scheduled FM events that will involve their areas.
• Ensures a timely review of the maintenance backlog.
• Priority repairs are established based on work order priority status codes developed through the planner and customer feedback.
• Works one-on-one with customers, contractors, managers and supervisors to develop scope of work and time frames.
• Assures that the customer is aware of the permits that are required and that they are in place prior to project startup.
• Forecast/Project current and future needs related to services, personnel, and equipment. Make recommendations to the Senior Planner.
• Develops all paperwork to ensure data is accurately captured and a clear definition and scope of work is communicated with the customer and project team.
• Ensures projects are developed and resource availability is scheduled.
• Reviews all project and equipment type requests.
• Develops an approval routing to ensure estimates are clearly communicated to customers and project team.
• Coordinate FM crews and contractors working on in-house projects.
• Have established policy and procedures related to costs associated with a project request and have established accounting procedures.
• Assist with event related activities for proper support by working with managers, supervisors, contractors, vendors and others as needed to ensure proper progression of the event.
• Barrier management to ensure customer issues are addressed time

Skills

Event planning

Scheduling

Resource planning

Communication

Estimating

Job description

Working Title: Maintenance and Planner/Scheduler (Two Positions)

State Role Title: Policy and Planning Specialist I

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime

College/Division: Business Services

Department: 100250 - FM Administration

Pay Band: 4

Pay Rate: Pay Range

Specify Range or Amount: $55,000-$61,000

Is this a JMU only position?: N/A

Is this a grant-funded position?: N/A

Is this a Conflict of Interest designated position?: N/A

Beginning Review Date: 10/1/2026

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?

We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:

• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

James Madison University Facilities Management is seeking applicants for our Maintenance and Planner/Scheduler positions. A successful candidate will independently schedule resources in support of maintenance, events, and projects by effectively communicating needs with customers, managers and supervisors.

Duties and Responsibilities:

Daily/Weekly Craft and Crew Scheduling:

• Develops scheduled and repetitive work orders based on resource availability.
• Provides zoned overviews of facility inspections through the coordination and direction of the senior planner.
• Facilitate a weekly scheduling meeting involving all trade supervisors for reviewing the following weeks work and updating current work loads.
• Set-up and track all internal maintenance projects to include time frames, budget, manpower availability, workload, and status.
• Work with all campus departments along with the maintenance trades in developing a comprehensive summer schedule that includes all housekeeping, engineering, and shop projects and sweeps needed to be completed prior to students arriving.
• Keep the Master Schedule up-to-date with all projects and events throughout the year.
• Schedule in Resource 25 as needed for for maintenance procedures on campus.
• Prepare and submit permits for required activities to the state for approval.
• Post outages and closures on the FM web site when scheduled.
• E-mail customers to confirm scheduled FM events that will involve their areas.
• Ensures a timely review of the maintenance backlog.
• Priority repairs are established based on work order priority status codes developed through the planner and customer feedback.

Project Management Coordinator:

• Works one-on-one with customers, contractors, managers and supervisors to develop scope of work and time frames.
• Assures that the customer is aware of the permits that are required and that they are in place prior to project startup.
• Forecast/Project current and future needs related to services, personnel, and equipment. Make recommendations to the Senior Planner.
• Develops all paperwork to ensure data is accurately captured and a clear definition and scope of work is communicated with the customer and project team.
• Ensures projects are developed and resource availability is scheduled.
• Reviews all project and equipment type requests.
• Develops an approval routing to ensure estimates are clearly communicated to customers and project team.
• Coordinate FM crews and contractors working on in-house projects.
• Have established policy and procedures related to costs associated with a project request and have established accounting procedures.

Special Event Coordination:

• Assist with event related activities for proper support by working with managers, supervisors, contractors, vendors and others as needed to ensure proper progression of the event.
• Barrier management to ensure customer issues are addressed time

Facilities & Campus Inspections:

• Works with the inspection team, customers and Facilities Management in the inspection of a facilities with a comprehensive database
• Develops annual inspection schedules to cyclical time frames have been developed with a comprehensive database established for management of cost analysis and future capital project development.

• Employee may be required to temporarily work another shift based on business need.

Qualifications:

• Event, planning and scheduling knowledge related to a facilities environment and program management.
• Estimating knowledge in residential and small commercial applications, to include electrical, plumbing, HVAC, paint, carpentry, etc. related to minor construction work.
• Working knowledge and general training in a facilities and project management environment.
• The ability to communicate with technical and program managers.
• Skilled in resource planning, scheduling and estimating.

Additional Posting Information:

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check and an acceptable MVR.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: [phone].

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at [phone] or [e-mail]. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.