Mainframe VTAM Engineer — Network & Incident Lead

Truist; Raleigh (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k plan

Paid vacation

Paid holidays

Job summary

Truist is seeking an experienced application support specialist in Raleigh, North Carolina. This role involves resolving complex technical issues for network applications, tracking incidents, and providing mentorship to less experienced teammates. Candidates should have a bachelor's degree and five years of experience in a related field, with preferred knowledge in VTAM/Network and IBM Mainframe. Truist offers comprehensive benefits including medical, dental, and a 401k plan. A commitment to diversity and a drug-free workplace is essential.

Qualifications

• 5+ years of experience in development or application support.
• In-depth knowledge in information systems.
• Ability to interpret complex information.

Responsibilities

• Performs problem tracking and resolution for complex issues.
• Communicates issue resolution status to internal customers.
• Documents end-user interactions and solutions.

Skills

Problem-solving

Project management

Application support

Mentorship

Education

Bachelor's degree

Six years of equivalent experience

Tools

VTAM/Network

IBM Mainframe

Job description

Truist is seeking an experienced application support specialist in Raleigh, North Carolina. This role involves resolving complex technical issues for network applications, tracking incidents, and providing mentorship to less experienced teammates. Candidates should have a bachelor's degree and five years of experience in a related field, with preferred knowledge in VTAM/Network and IBM Mainframe. Truist offers comprehensive benefits including medical, dental, and a 401k plan. A commitment to diversity and a drug-free workplace is essential.