Mainframe Print Center Automation & Reliability Engineer

MainframeMaster; Norcross, Northern (GA, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Travelers is seeking a Technology Operations Engineer I in our Print Center to join our Enterprise Technology Solutions organization. This role will focus on reliability, scalability, and performance of critical systems across print/mail, data, and mainframe print environments.

Based in Norcross, GA, the role will build automated solutions for availability, incident response, monitoring, and capacity planning, collaborating with development, product, and operations teams to drive improvements in

Responsibilities

• Responsible for performing analysis, design, and implementation of reliability-focused infrastructure, services, and on-premises environments with a high degree of accuracy.
• Define and implement technical requirements for infrastructure provisioning, monitoring, and deployment.
• Design and enhance CI/CD pipelines to improve deployment automation, rollback safety, and service reliability.
• Configure and optimize cloud-based and on-premises systems to ensure high availability, performance, and operational resilience.
• Implement and maintain monitoring, alerting, and incident response systems while ensuring adherence to security protocols in both cloud and on-premises deployments.
• Collaborate with software, platform, and infrastructure engineers to improve system reliability, scalability, and performance across hybrid environments.
• Perform other duties as assigned.

Job description

Travelers is seeking a Technology Operations Engineer I in our Print Center to join our Enterprise Technology Solutions organization. This role will focus on reliability, scalability, and performance of critical systems across print/mail, data, and mainframe print environments.

Based in Norcross, GA, the role will build automated solutions for availability, incident response, monitoring, and capacity planning, collaborating with development, product, and operations teams to drive improvements in