(Main Purpose)

Lowell Inc.; Lowell (MA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with employer match

Profit-sharing

Job summary

Lowell Inc. is a leader in precision machining for medical devices in Lowell, MA. The Shipping & Receiving Specialist coordinates all shipments, maintains inventory accuracy, and ensures proper documentation and packaging according to company procedures and customer requirements.

The role requires strong organization, attention to detail, independence, and cross-department coordination to support manufacturing schedules and customer delivery commitments.

Qualifications

• 3-5 years of experience in shipping, receiving, and related warehouse operations preferred.
• Experience with ERP or inventory management systems.
• Ability to read and interpret purchase orders, packing slips, and shipping labels.
• Strong attention to detail and commitment to accurate documentation.
• Excellent organizational, time-management, and problem-solving skills.
• Ability to work independently, prioritize competing demands, and communicate effectively with other departments.

Responsibilities

• Coordinate and ship finished products and materials per customer and carrier requirements.
• Prepare shipping documents, packing slips, bills of lading, and invoices.
• Schedule carrier pickups and coordinate shipments with freight and parcel carriers.
• Verify shipment quantities, part numbers, packaging, and shipping information.
• Maintain shipment records and tracking information and communicate status or delays.
• Ensure incoming materials are delivered to proper storage locations and departments.
• Maintain accurate shipping, receiving, and inventory transactions in the ERP system.
• Assist with cycle counts and physical inventory as needed.
• Maintain clean, organized shipping and receiving areas and follow safety procedures.
• Serve as the primary point of contact for daily shipping and receiving activities.

Skills

Attention to detail

Organizational skills

Time management

Problem solving

Independent work

Communication

Tools

ERP system

Inventory software

Job description

The Shipping & Receiving Specialist is responsible for coordinating all incoming and outgoing shipments, maintaining accurate inventory and shipping records, and ensuring materials and finished products are handled, identified, documented, packaged, and shipped according to company procedures and customer requirements. This position requires strong organizational skills, attention to detail, independence, and the ability to coordinate effectively with other departments.

Lowell is a leader in the precision machining of complex implants and instruments for the medical device industry. Our machinists manufacture complex lifesaving components and orthopedic implants that improve quality of life. We are committed to staying on the cutting edge of automation application.

Essential Duties and Responsibilities

Shipping and Order Fulfillment

• Prepare, package, label, and ship finished products, components, and other materials according to customer and carrier requirements.
• Prepare shipping documents, packing slips, bills of lading, commercial invoices, and other required documentation.
• Schedule carrier pickups and coordinate shipments with freight and parcel carriers.
• Verify shipment quantities, part numbers, packaging requirements, and shipping information for accuracy.
• Maintain shipment records and tracking information and communicate shipment status or delays to appropriate personnel.
• Ensure products are packaged appropriately to prevent damage, contamination, or loss.

Receiving and Incoming Materials

• Receive and inspect incoming deliveries for quantity, part number, purchase order accuracy, and visible damage.
• Compare received materials against purchase orders and packing slips and document discrepancies.
• Complete receiving transactions in the company’s ERP system and route materials for inspection or other required processing.
• Identify and maintain the status of incoming materials following established procedures.
• Communicate shortages, damaged shipments, incorrect materials, and other receiving issues to the appropriate department.
• Ensure incoming materials are delivered to the appropriate storage location or department.

Inventory and Documentation

• Maintain accurate shipping, receiving, and inventory transactions in the ERP system.
• Ensure required paperwork, labels, lot information, and traceability records are completed and retained according to company procedures.
• Maintain organized shipping and receiving areas and ensure materials are stored in designated locations.
• Assist with cycle counts, physical inventory, and investigation of inventory discrepancies.
• Maintain accurate records of shipments, receipts, returns, and other material movements.
• Follow established procedures for identifying, segregating, and reporting damaged, nonconforming, or unidentified materials.

Coordination and General Responsibilities

• Serve as the primary point of contact for daily shipping and receiving activities.
• Coordinate with other departments to support manufacturing schedules and customer delivery commitments.
• Monitor shipping supplies and order as needed.
• Follow company policies and procedures for handling and transporting materials.
• Identify opportunities to improve shipping, receiving, inventory, and workflow efficiency.
• Maintain a clean, organized, and safe work area.
• Perform other related duties as assigned.

Material Issuing Responsibilities

• Use bandsaw to cut titanium and other materials.
• Issue material to operations to meet order requests.
• Operate grinding wheel and cone machine

Qualifications

• 3-5 years of experience in shipping, receiving, and other warehouse operations preferred.
• Experience with common parcel and freight carriers and shipping documentation.
• Strong attention to detail and commitment to accurate documentation.
• Basic computer skills and experience using an ERP system or inventory management system.
• Ability to read and interpret purchase orders, packing slips, shipping labels, and other routine business documents.
• Strong organizational, time-management, and problem-solving skills.
• Ability to work independently, prioritize competing demands, and communicate effectively with other departments.

Physical Requirements

• Ability to regularly stand, walk, bend, reach, and move materials throughout the workday.
• Ability to lift and carry packages and materials.
• Ability to use shipping equipment, scales, and other tools necessary to perform job duties.
• Ability to perform work safely in a manufacturing and warehouse environment.

Performance Expectations

• Shipping and receiving transactions are completed accurately and in a timely manner.
• Shipments meet customer, carrier, and internal packaging and documentation requirements.
• Incoming materials are received, identified, documented, and routed appropriately.
• Inventory records and required traceability documentation are maintained accurately.
• Shipping and receiving discrepancies are promptly identified, documented, and communicated.
• The shipping and receiving area remains organized, safe, and operationally effective.

Lowell offers a competitive compensation and benefits package including Medical, Dental, Vision, Life Insurance, 401k Retirement Plan with 3% employer contribution, and Profit-Sharing plan.

This description covers the primary purpose and principal duties of the job. It is not designed to be a complete list of all the duties and responsibilities required of this position. Duties, responsibilities, and activities may change at any time with or without notice.