Main Banker (Full Time) (37338)

Agua Caliente Casino • Resort • Spa; Cathedral City (CA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly rate + tips

Job summary

Paycom - ATS is seeking a Guest Service Ambassador for our casino cage operations. You will handle cash transactions, exchange casino instruments, and supervise chip and vault banks as assigned.

The role requires a high school diploma, at least 1 year of cash handling experience, strong English communication, and the ability to work in a fast-paced, smoke-filled environment.

Qualifications

• High school diploma or GED required.
• At least 1 year of related cash operations experience.
• Ability to communicate in English and work in a fast-paced environment.

Responsibilities

• Exchange cash for casino instruments and vice versa.
• Train and operate in all Cage banks and windows.
• Pay slots/table game jackpots and handle credit transactions.
• Ensure compliance with AML requirements and provide guest service.
• Maintain ability to work in smoke-filled casino environment.

Skills

Cash handling

English fluency

Customer service

Attention to detail

Education

High school diploma or GED

Tools

Ten Key Adding Machine

Job description

DescriptionPAY: Competitive Hourly Rate + TipsJob Description SummaryTo be a Guest Service ambassador for the casino, as well as performing accurate monetary and financial transactions, as assigned.Essential Duties and Responsibilities, includes but not limited to:Exchange cash for various casino instruments, exchange various casino instruments for cash, exchange cash for cash.Train and work in all Casino Cage banks and windows, including (but not limited to) the chip bank, employee bank, cash machines bank and vault bank.Pay slot and table games jackpotsIssue casino credit markers and take payment on outstanding casino credit debtPerform credit card advance and electronic check transactionsComply with all Federal Anti-Money Laundering requirements and regulationsProvide excellent service to our casino guests and team membersSupervisory ResponsibilitiesAccess to Sensitive Areas and InformationAs per the ACGC Access Matrix.Signatory AbilityAll Cage related formsGAMING EXPERIENCE PREFERREDQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required Education and/or ExperienceHigh school diploma or G.E.D.1 year related experience and/or training; or equivalent combination of education and experience in high volume cash operations.Must be able to use a Ten Key Adding Machine.Must have a professional demeanor and be able to communicate well with the public.Must be able to communicate in English.Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform required job duties.Working Conditions/Physical DemandsTo perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and standing at a desk/work station for the duration of the shift. Must be able to work in a smoke filled environment.Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 50 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.