Main Banker

American Place; Waukegan (IL); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Matches 50% of your contribution, up 4

Educational Tuition Reimbursement

Paid Time Off

Ventra Program, EAP programs

Job summary

American Place Casino in Illinois seeks a Main Banker to oversee the casino's main bank operations, including currency exchanges, check cashing, marking, payouts, and related transactions, all in strict compliance with gaming regulations. You will balance cash, manage guest and company funds, and ensure accurate recordkeeping while delivering exceptional guest service in a high-volume environment.

Strong math, computer and typing skills are required, with bilingual ability welcomed;

Qualifications

• Minimum 1 year cash handling in a high-volume environment.
• Excellent guest service communication skills are required.
• Ability to handle high volume and stress situations.

Responsibilities

• Process transactions including currency exchanges, check cashing, and marker/payouts in accordance with gaming regulations.
• Enter markers, fills, and credit slips into the computer system accurately.
• Balance cash and maintain the bank, counting and verifying cash in count room areas.
• Prepare and balance NRT machines, replenish currency and tickets, and fulfill cashiering duties.
• Audit fill traffic documentation and manage guest credit information.
• Maintain cash controls and safeguard cage assets.
• Assist with training and address guest inquiries.

Skills

Cash handling

Customer service

High-volume environment

Basic math

Typing

Bilingual a plus

Education

High School Diploma or GED

Tools

Excel

Google Docs

Job description

Who WE are:

Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated
for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.

Who WE are looking for:

As a Main Banker, you oversee the financial operations of the casino's main bank. Your responsibilities include managing funds, processing transactions like currency exchanges and check cashing, and ensuring compliance with gaming regulations. Additionally, you will enter markers, fills, and credit slips into the computer system accurately. Your role is essential in maintaining financial integrity and ensuring smooth casino operations.

Job titles similar to this role include:

• Bank Vault Attendant
• Vault Attendant

What is expected of YOU:

As a Main Banker, your main focus is on delivering exceptional guest service while handling the accurate processing of guest and company funds alongside other cage personnel. You'll carefully manage transactions and paperwork to comply with gaming regulations, laws, and company policies. This includes issuing receipts for markers, payouts, and other transactions, as well as exchanging chips, cashing checks, and processing markers. You'll also oversee cash intake in count room areas, ensuring precise counting and verification. Tasks like preparing and balancing NRT machines, replenishing them with currency and tickets, and fulfilling all cashiering duties are part of your role. Beyond these, you'll audit fill traffic documentation, manage guest credit information, maintain the bank balance, safeguard cage assets, process deposits, assist with training, address guest inquiries, provide promotional advice, and handle any other duties assigned to ensure efficient casino operations.

Experience YOU will need:

• High School/GED preferred
• Minimum of 1 year cash handling in a high volume environment.
• Ability to handle high volume and stress situations.
• Basic math skills with knowledge of currency
• Excellent guest service communication skills
• Ability to handle high volume and stressful situations
• Proficiency in Excel and/or Google Docs
• Computer and typing skills
• Bilingual a Plus ( Preferred)

Physical Requirements:

• Frequently speak, read, write, stand, walk, bend and stoop
• Able to push, lift and carry up to 50 lbs.

Certificates, Licenses, Registrations:

• Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.

Benefits/Perks and Salary:

• Medical, Dental, Vision
• Matches 50% of your contribution, up to 4% of eligible contribution
• Educational Tuition Reimbursement
• Paid Time Off
• Ventra Program, EAP programs, etc.

Company Statement on EOAA:

American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Salary Range:

$19.00-$30.00

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.