Main Banker

Wind Creek Hospitality; East Hazel Crest (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan with match

Paid time off

Job summary

Wind Creek Hospitality in East Hazel Crest, IL, seeks a Main Banker to manage large currency transactions and maintain accurate records. This role requires initiative, organization, and strict adherence to gaming regulations. Reports to the Player Services Supervisor.

The Main Banker handles jackpots, cash vault balances, and various payouts while ensuring security of casino funds. 21+ and a valid Illinois Gaming Board license are required.

Qualifications

• High School diploma or GED required or currently enrolled with GED within 6 months.
• Must be 21+ years old.
• Two years of high-volume cash handling experience.
• Proficiency with ten key calculator; pass skills test at least 70%.
• Proficient in math and color perception; pass tests at least 70%.
• Knowledge of Microsoft Word and Excel.
• Technical and problem-solving skills.
• Knowledgeable in kiosk operations (preferred).
• Must pass interview, including guest service audition.
• Excellent oral and written English communication.
• Ability to maintain confidentiality and work independently.
• Ability to make precise decisions without compromising integrity.
• Lift up to 50 pounds.
• Team player, able to work with all levels.
• Able to stand/walk 100% of shift.
• Willing to travel for training; flexible hours including nights/weekends/holidays.
• Illinois Gaming Act license required or ability to obtain.

Responsibilities

• Counts down and balances the vault at shift start and end.
• Completes and signs accountability forms.
• Handles jackpots and verifies cash turn-ins and payouts.
• Conducts even money exchanges and cashier transactions.
• Maintains security and accountability of casino funds in the Main Bank.
• Prepares bank deposits and settlement sheets.
• Performs kiosk fills and prepares cassettes and coin bags.
• Performs routine maintenance on currency and coin equipment.
• Diagnoses problems and keeps equipment operational.
• Performs related guest services duties as needed.
• Ensures compliance with internal controls and gaming regulations.
• Maintains confidentiality of all gaming records.

Skills

Math

Color perception

Technical problem-solving

English communication

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Overview

The Main Banker must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately managing large currency transactions. The Main Banker must be initiative-taking, well organized and able to keep accurate records. This position reports to the Player Services Supervisor.

Purpose

Our genuine engagement and positive energy provide guests with an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focusing on our customers. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities

• Counts down and balances the vault at the beginning and end of the shift
• Completes and signs all associated accountability forms
• Responsible for processing jackpots
• Conducts even money exchange/transactions
• Verifies cash turn-in from other departments, several types of payouts, and cashier banks
• Maintains security and accountability of casino funds located in the Main Bank during their shift
• Receives and verifies funds brought in from Soft Count and the Bank
• Prepares bank deposits and records properly on main bank settlement sheets
• Prepares kiosk cassettes and coin bags; performs kiosk fills
• Performs scheduled preventative maintenance on a regular basis to maintain quality function, improve equipment life, and prevent downtime on all currency and coin equipment used by the Cage
• Diagnoses problems and ensures equipment is back in use quickly
• Performs player services representative duties as necessary
• Helps resolve any variances that may occur during their shift
• Provides an orderly and positive work environment
• Performs job duties following Player Services Internal Controls, policies, procedures, and gaming regulations
• Provides prompt, friendly, and courteous service to all guests in a confidential manner, and keeps the confidentiality of all gaming records
• Maintains strict adherence to the department policies and procedures, and a strong knowledge of Title 31 requirements
• Conveys a professional, friendly, and courteous manner in all interactions with guests and employees
• Other duties and responsibilities as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

• High School diploma or GED needed or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
• Must be twenty-one (21) years of age or older
• Two (2) years of high-volume cash handling- required
• Proficiency with ten key calculator –a skills test will be administered, and candidate must achieve at least 70% skills pass rate- required
• Proficient in math and color perception - a skills test will be administered, and candidate must achieve at least 70% skills pass rate- required
• Knowledge in Microsoft Word and Excel
• Technical and problem-solving skills
• Knowledgeable in all aspects of kiosk operations, preferred
• Must successfully pass job interview, including a guest service audition
• Excellent oral and written English communication skills
• Must be mature, possess the ability to maintain confidentiality, assume responsibility, work independently, and be self-motivated
• Must have the ability to make precise decisions without compromising the integrity of the company
• Must be able to lift a minimum of fifty (50) pounds
• Must be able to get along well with all levels of the organization and excel in a collaborative environment
• Must be able to walk or stand for 100% of assigned shift
• Willing to travel and take part in training as recommended or required
• Willing and able to work various hours and shifts, including nights, weekends, and holidays
• Must have an Occupational License (or the ability to obtain and keep a license) per the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Base Pay

• Compensation: $16.50–$20.65 per hour, with starting pay based on factors such as experience, qualifications, and skills.
• Benefits: Eligible full-time employees may choose from a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a Flexible Spending Account (FSA). Additional benefits include an Employee Assistance Program (EAP), paid time off, a 401(k) plan with company match, shift differential pay, and discretionary quarterly bonus opportunities.