Mailroom & Shipping Operations Specialist

Meta; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

My Company is seeking a versatile Mailroom Operator to support high-volume copying, mailing, and shipping tasks across a busy site. The role emphasizes reliability, problem solving, and adherence to procedural standards while handling equipment maintenance and log keeping.

Responsibilities include scanning, imaging, filing, reception support, and occasional travel between sites. Strong MS Office skills and the ability to lift up to 50–55 lbs are required.

Qualifications

• High school diploma or GED and 1–2 years of related work experience.
• Prior mailroom experience preferred but not required.
• Some related copy job experience preferred.
• Basic computer skills, including proficiency in MS Office Suite.
• Working knowledge of copier and related equipment and repair preferred.
• Knowledge of shipping and receiving procedures preferred.
• Ability to lift up to 50–55 lbs.

Responsibilities

• Operates high-volume production copy machines and performs binding and finishing work.
• Handles incoming and outgoing mail, including sorting, posting, inserting, distributing, and applying necessary postage.
• Operates mailing equipment, including inserters, and performs associated mailroom duties.
• Ensures convenience copiers are working properly through daily quality inspections, clears paper jams, and reports specific problems to technicians.
• Performs basic equipment troubleshooting and escalates service calls to technicians.
• Sets up equipment as required, including adding toner and stocking paper.
• Performs scanning and/or imaging of documents.
• M aintains records for management reports, supply inventories, daily meter readings, and service logs.
• Distributes office supplies, fax transmissions, and mail to company personnel or designated locations.
• Calculates charges for completed jobs, maintains logs, and generates reports as required.
• Responds to and coordinates customer service calls and answers questions regarding job status or feasibility.
• Delivers completed jobs to designated customer locations within and outside the site.
• Performs shipping and receiving duties, including checking packing slips and handling materials.
• Maintains clean, organized, and well-stocked copier and mailroom areas.
• May perform reception, filing, document purging, and archiving duties.
• May assist with meeting and conference room setup, building occupant moves, light maintenance, and cleaning.
• May travel between customer buildings and occasionally perform dock work.
• Uses shrink-wrap machines, paper cutters, hole drillers, bindery equipment, joggers, tape machines, stackers, electric staplers, scales, copiers, calculators, fax machines, and postage meters.
• Ensures data for Ricoh MOR, SPG, and job logs are captured.
• May require periodic overtime on nights and weekends, including off-hour emergency response.
• Performs other duties as assigned.

Skills

Customer service

Verbal communication

Troubleshooting

Detail-oriented

Independence

Education

High school diploma or GED

Tools

MS Office Suite

Copier equipment

Shipping/receiving procedures

Job description

My Company is seeking a versatile Mailroom Operator to support high-volume copying, mailing, and shipping tasks across a busy site. The role emphasizes reliability, problem solving, and adherence to procedural standards while handling equipment maintenance and log keeping.

Responsibilities include scanning, imaging, filing, reception support, and occasional travel between sites. Strong MS Office skills and the ability to lift up to 50–55 lbs are required.