Mailroom Courier

Ricoh USA, Inc.; Boston (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Mon-Fri schedule

Benefits package

401(k) Retirement Savings Plan

Paid Time Off (PTO)

Paid Company Holidays

Company-provided vehicle

Job summary

Ricoh USA, Inc. is seeking a dependable Mailroom Courier in Boston. You will transport mail, packages, and materials between regional locations using a company-provided vehicle, while delivering excellent customer service.

The role emphasizes punctual, secure deliveries, independent daily workflow, and adherence to safety procedures. The position offers a Monday–Friday schedule with daytime hours, a benefits package including medical, dental, and vision insurance, a 401(k), PTO, paid holidays,

Qualifications

• Valid driver's license with satisfactory driving record.
• Ability to operate a vehicle safely in varying traffic and weather conditions.
• Ability to lift and move packages and materials throughout the workday.
• Strong organizational and time-management skills.
• Excellent communication and customer service abilities.
• Ability to work independently and exercise sound judgment.
• Experience in courier services, mailroom operations, shipping and receiving, logistics, customer service, facilities support, or related fields preferred.
• Experience with mail processing or postage equipment is a plus.

Responsibilities

• Transport mail, packages, office supplies, and materials between regional locations using a company-provided vehicle.
• Ensure timely, accurate, and secure delivery to designated departments and locations.
• Pick up, sort, and distribute incoming and outgoing mail and packages.
• Process outgoing mail using postage and mail processing equipment.
• Load, unload, and move packages and shipments safely and efficiently.
• Maintain delivery schedules and coordinate daily pickup and distribution activities.
• Follow safety procedures and transportation guidelines; report maintenance or safety concerns.

Skills

Reliable

Organizational skills

Customer service

Communication

Time management

Independent worker

Job description

Mailroom Courier

Join our team as a Mailroom Courier, where you will play a critical role in supporting daily business operations through the timely and secure transportation of mail, packages, and business materials across multiple regional locations. This position combines independent work, customer service, and hands-on mail services support within a professional and collaborative environment.

The ideal candidate is dependable, organized, enjoys being active throughout the day, and takes pride in delivering exceptional service. This is an excellent opportunity for individuals seeking a stable Monday-Friday schedule, comprehensive benefits, and long-term career growth opportunities.

What We Offer:

• Monday-Friday schedule with consistent daytime hours.


• No evenings or weekend shifts.


• Medical, Dental, and Vision Insurance.


• 401(k) Retirement Savings Plan.


• Paid Time Off (PTO).


• Paid Company Holidays.


• Company-provided vehicle for work-related travel.

Key Responsibilities:

• Support daily business operations by transporting mail, packages, office supplies, and business materials between regional locations using a company-provided vehicle.


• Ensure timely, accurate, and secure delivery of materials to designated departments and locations.


• Pick up, sort, and distribute incoming and outgoing mail and packages.


• Process outgoing mail using postage and mail processing equipment.


• Load, unload, and move packages and shipments safely and efficiently.


• Maintain delivery schedules and coordinate daily pickup and distribution activities.


• Perform routine vehicle inspections and promptly report maintenance or safety concerns.


• Provide exceptional customer service while interacting with employees and business partners.


• Assist with general mailroom operations and administrative support as needed.


• Work independently while effectively managing daily priorities and responsibilities.


• Follow established safety procedures, transportation guidelines, and mail handling protocols.

Qualifications:

• Valid driver's license with a satisfactory driving record.


• Ability to safely operate a vehicle in various traffic and weather conditions.


• Ability to lift, carry, push, and pull packages and materials throughout the workday.


• Strong organizational and time-management skills.


• Excellent communication and customer service abilities.


• Ability to work independently and demonstrate sound judgment.


• Previous experience in courier services, mailroom operations, shipping and receiving, logistics, customer service, facilities support, or related fields is preferred.


• Experience with mail processing or postage equipment is a plus.