Mailroom Clerk

Americo Financial Life and Annuity; Missouri; On-site; USD 32,000 - 42,000; Full time

Job summary

Ozark National Life Insurance is hiring a full-time Mailroom Clerk to support daily mailroom operations at our downtown Kansas City, MO office. The role is on-site, Monday through Friday, 8:00 AM to 5:00 PM, requiring accuracy and reliability.

Responsibilities include processing mail, preparing documents for scanning, organizing records, and assisting with training new team members. Strong detail orientation and Microsoft Office proficiency are essential.

Qualifications

• High school diploma or GED is required.
• Proficiency with Microsoft Office applications including Outlook, Word and Excel.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time management skills.
• Ability to prioritize tasks and work independently.
• Professional demeanor and strong interpersonal skills.
• Effective verbal communication skills.
• Self motivated with a strong work ethic.
• Valid driver's license required.

Responsibilities

• Process, sort and distribute incoming and returned mail.
• Prepare incoming documents and correspondence for scanning and electronic storage.
• Scan documents into the companys imaging system.
• Organize box and maintain records for storage and retention.
• Maintain and update box inventory logs and storage records.
• Print electronic applications and other documents for imaging and recordkeeping purposes.
• Distribute company reports and internal documents.
• Deliver policy contracts and printed materials throughout the office.
• Run application name comparison programs and verify document accuracy.
• Retrieve original documents and records when requested by internal departments.
• Support records conversion and archival projects including microfiche maintenance and digitization.
• Assist with training new team members on mailroom and document management procedures.

Skills

Microsoft Office proficiency

Outlook

Word

Excel

Education

High school diploma or GED

Tools

Microsoft Office Suite

Imaging/document management systems

Job description

Ozark is hiring a full time Mailroom Clerk to join our team The hours for this position are Monday Friday 800 AM 500 PM on site at our downtown Kansas City MO office location

Overview

The Mailroom department is responsible for processing distributing and maintaining company documents and correspondence to support business operations across all departments This role plays an important part in ensuring incoming and outgoing mail company records and document storage processes are handled accurately and efficiently The Mailroom Clerk supports daily mailroom operations document management and records retention activities while maintaining established service standards and accuracy requirements

Key Responsibilities

• Process sort and distribute incoming and returned mail
• Prepare incoming documents and correspondence for scanning and electronic storage
• Scan documents into the companys imaging system
• Organize box and maintain records for storage and retention
• Maintain and update box inventory logs and storage records
• Print electronic applications and other documents for imaging and recordkeeping purposes
• Distribute company reports and internal documents
• Deliver policy contracts and printed materials throughout the office
• Run application name comparison programs and verify document accuracy
• Retrieve original documents and records when requested by internal departments
• Support records conversion and archival projects including microfiche maintenance and digitization
• Assist with training new team members on mailroom and document management procedures

Required Qualifications

• High school diploma or GED required
• Proficiency with Microsoft Office applications including Outlook Word and Excel
• Strong attention to detail and commitment to accuracy
• Excellent organizational and time management skills
• Ability to prioritize tasks and work independently
• Professional demeanor and strong interpersonal skills
• Effective verbal communication skills
• Self motivated with a strong work ethic
• Valid drivers license required

Preferred Qualifications

• Previous experience in a mailroom records management administrative support or office services role
• Experience working with imaging or electronic document management systems
• Familiarity with mail processing document retention and records storage practices
• Experience training or mentoring new employees

Work Environment

This position operates in a professional office environment and regularly uses standard office equipment including computers printers scanners photocopiers telephones filing systems and related technology Regular and predictable attendance is required Ozark National Life Insurance is a wholly owned subsidiary of Americo Financial Life and Annuity Insurance Company