Mailroom Clerk

Maximus; City of Albany (NY); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Sign-On Bonus

Health insurance

Dental, Vision, Prescription

401K with company match

PTO & holidays

Life insurance

EAP

Wellness programs

Tuition reimbursement

Job summary

Maximus is seeking Mailroom Clerks to join our NYSOH team in Albany, NY. This onsite role involves reviewing documents for the Medicaid Contract, opening mail, sorting and scanning, and routing items accordingly. You may also handle daily inbound calls to obtain new addresses for mailings.

Perks include a $500 sign-on bonus, comprehensive insurance plans, 401K with company match, PTO/holidays, and wellness programs. You will be part of a dedicated team supporting NYSOH operations.

Qualifications

• High school diploma or GED required or equivalent.
• Must reside within a 100 mile radius of Albany, NY.
• Must be willing and able to work onsite in Albany, NY.

Responsibilities

• Process incoming and outgoing mail.
• Prepare mail for scanning and verification documents.
• Print documents for outbound mailing and prep and scan.
• Image documents using scanners and store securely.
• Operate mailroom equipment (cutter, jogger, postage meter, etc.).
• Perform quality reviews and report hours worked.

Skills

Detail-oriented

Team player

Adaptable

Education

High school diploma or GED

Tools

Cutter

Jogger

Postage machine

Job description

Maximus is currently hiring for Mailroom Clerks to joinour New York State of Health (NYSOH) team. This is an onsite opportunity that requires you to work in our Albany, NY office.

Mailroom Clerks areresponsible for reviewing documents related to theNew York State of Health (NYSOH)Medicaid Contract, opening mail, sorting and scanning documents, identifying their appropriate routing, and may also involve receiving daily inbound calls to obtain new addresses for mailings.

Why Maximus?

• $500 Sign-On Bonus and Competitive Compensation - Quarterly bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities

• Process incoming and outgoing mail.
• Prepare mail, such as applications, returned mail and verification documents for scanning.
• Print documents for outbound mailing and prep and scan.
• Create batches to prepare for transition to document scanning, including using appropriate separator sheets. Image documents using scanners. Store documents after scanning in controlled secure storage room.
• Operate mailroom equipment including letter opener, sorter, shredder, postage meter, imaging/scanning equipment, etc.
• Conducts quality reviews of work to ensure accuracy and relays feedback to supervisor.
• Processes paper applications and verification documentation for health care coverage.
• Attends meetings and trainings as requested and maintains up-to-date knowledge of all programsand systems.
• Accurately reports task completed and hours worked.
• Ability to identify departmental risk and escalation to management.
• Routes technical issues to management.
• Maintains an understanding of the Enrollment and Eligibility processes and policies.
• Maintains updated knowledge of project and corporate policies and procedures as referenced inthe employee manual and other desk procedures for the position.
• Responsible for adhering to established safety standards.
• Must be able to remain in a stationary position for an extended period of time.
• Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.
• Work is constantly performed in an office environment.
• Performs other duties as assigned by management.

Qualifications

• High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
• Must reside within a 100 mile radius of Albany, NY.
• Must be willing and able to work onsite in Albany, NY.
• Must be willing and able to work a shift between 8:00am-5:00pm EST, Monday-Friday.

Preferred Skills and Qualifications

• Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to successfully execute many complex tasks simultaneously and ability to work as a team member, as well as independently.
• Ability to follow instructions and perform repetitive tasks.
• Position may require ability to bend and lift moderate weight.
• Experience using Mailroom equipment such as cutter, jogger, postage machine, etc.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [e-mail] .