Mail Shop Manager

JCSI; Hyattsville (MD); On-site; USD 85,000 - 100,000; Full time

Job summary

Join a family-owned print shop as a Mail Shop Manager, where your leadership will drive operational success. With a rich history since 1926, this established firm is dedicated to quality print and design services in the Metro Washington area. In this pivotal role, you'll oversee scheduling, manage resources, and ensure quality assurance across all jobs. Your expertise in mail shop management and equipment operation will be crucial as you lead a dedicated team. If you're passionate about print services and thrive in a dynamic environment, this opportunity is perfect for you!

Qualifications

• 5+ years of experience in mail shop management is required.
• Knowledge of DMM is essential for this role.

Responsibilities

• Develop and communicate the mail shop schedule to management and employees.
• Maintain quality assurance documentation and ensure compliance.

Skills

Mail Shop Management

Knowledge of DMM

Inkjet Equipment Setup

Spreadsheet Software

Bluecrest Mail Manager Software

Tools

Flowmaster Equipment

Inserter Equipment

Tabbing Equipment

Job description

MAIL SHOP MANAGER

LOCATION
Hyattsville, Maryland

COMPANY
Doyle Printing is a family owned union print shop located in Hyattsville, MD. They have been around since 1926 servicing the Metro Washington and surrounding areas with quality print, & design services.

JOB SUMMARY
The Mail Shop Manager provides critical internal-facing services across all functions of Doyle’s business.

SALARY
$85k-$100k (commensurate with experience)

RESPONSIBILITIES

• Develop a schedule to communicate shop workload to management and communicate work assignments to employees
• Communicate the mail shop schedule to include a daily scheduling meeting
• Take proactive steps to make sure schedule commitments are met
• Provide individual job schedules to CSR’s and sales when requested
• Develop a daily work plan with the foreperson that details individual work assignments
• Schedule overtime
• Process time cards
• Coordinate and track time off/vacations
• Develop and execute a preventative maintenance process
• Keep sufficient spares on hand to eliminate downtime
• Address repairs in a timely manner and with a list of approved vendors
• Maintain written quality assurance documentation
• Assure quality assurance steps are followed on every job
• Serve as the final approver where appropriate with a focus on high visibility and high dollar job
• Maintain sufficient inventory of materials to meet daily production demand
• Track customer inventory
• Track and order postal supplies including ink, wafer seals, and packing materials

QUALIFICATIONS

• 5+ years of mail shop management within a commercial printing company
• Must have knowledge of DMM (Domestic Mail Manual)
• Ability to set up and run inkjet, inserter, tabbing or Flowmaster equipment
• Experience working with spreadsheet and Bluecrest Mail Manager software

Company is an Equal Opportunity Employer and is committed to diversity in our workforce.