Mail Services Coordinator

United Shore Financial Services LLC; Pontiac (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off after 30 days

Parental and maternity leave after 12 

Adoption reimbursement

Paid volunteer hours

Paid training and career development

Medical, dental, vision and life insur

401k with employer match

Mortgage discounts

Large fitness center membership

Wellness area with on-site services

On-site cafeteria and coffee shops

Job summary

United Shore Financial Services LLC is seeking a detail-oriented mailroom associate to support on-campus operations. You will handle incoming and outgoing mail, coordinate with delivery services, and assist with package delivery throughout the building.

The role requires lifting up to 50 lbs, basic data entry in Excel, and strong client service. You’ll work on a busy team on-site at our Pontiac, MI campus, enjoying a comprehensive benefits package and employee perks.

Qualifications

• High school diploma required.
• Strong attention to detail.
• Exceptional client service skills.
• Ability to lift 50 lbs.
• Be able to stand for long periods.
• Pallet jack experience a plus.
• Mailroom experience preferred, but not required.
• Hilo experience preferred, but not required.

Responsibilities

• Communicate delivery issues with FedEx, UPS, USPS, Amazon and others.
• Operate a U.S. postage machine, add funds, and resolve issues.
• Use UZONE/phone directory to locate team members.
• Enter mail data from tracking software into Excel for team metrics.
• Lift at least 50 lbs.
• Occasional courier runs to banks, post offices, or law offices.
• Scan and sort incoming packages.
• Report issues clearly to leadership with a plan of action.
• Use pallet jack for unloading/loading.

Skills

Attention to detail

Exceptional client service

Ability to lift 50 lbs

Stand for long periods

Mailroom experience (preferred)

Hilo experience (preferred)

Education

High school diploma

Tools

Pallet jack

Job description

Handing all incoming and assisting with outgoing mail and packages. Deliver of packages to team members throughout the building. Gathering mail data and tracking packages.

WHAT YOU WILL BE DOING

• Effectively communicate delivery issues with FedEx, UPS, USPS, Amazon and other delivery chains.
• Must be able to run U.S. postage machine and add funds, and address any issues that may arise.
• Be able to utilize UZONE/phone directory to located team members.
• Must be able to gather mail data from tracking software (Sendsuite tracking) and implement into an Excel spreadsheet for team metrics and other important information if needed.
• Must be able to lift at least 50 lbs.
• Possible courier runs to banks, post office, law office or other required runs
• Scan/sort incomingpackages.
• Clearly communicate issues to leadership and have a plan of action for perceived issues.
• Utilizing pallet jack for unloading/loading

WHAT WE NEED FROM YOU

Must Have Qualifications:

• High school diploma
• Strong attention to detail
• Exceptional Client Service skills
• Ability to lift 50 lbs.
• Be able to be at your feet for long periods of time
• Pallet jack experience a plus
• Mailroom experience is preferred, but not required
• Hilo experience is preffered, but not required

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will". UWM is an Equal Opportunity Employer.