Mail room clerk

US Tech Solutions; Lexington (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading staffing firm in Lexington is seeking a motivated individual for a role focusing on customer service and logistical support. The position demands flexibility in scheduling, assisting with mail delivery, and performing setups for meetings. Candidates should be physically capable of lifting up to 50 lbs and walking extensively throughout the day. This role plays a key part in ensuring operational smoothness within the office environment. Competitive working hours from 8:30 to 5:30, Monday to Friday.

Qualifications

• Highly motivated individual with outstanding customer service skills.
• Willingness to assist in mail delivery and machine upkeep.
• Ability to lift up to 50 lbs and perform extensive walking.

Responsibilities

• Ensures convenience copiers are working properly through inspections.
• Maintains records for management reports and inventories of supplies.
• Distributes office supplies and mail to designated points.
• Manages service calls and responds to customer inquiries.
• Performs duties related to shipping and receiving of materials.

Skills

Customer service skills

Flexibility

Teamwork

Physical stamina

Job description

USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements.

Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand — when, where and how you need it.

Job Description

Shift Timing: 8:30-5:30 M-F

Qualifications

• Highly motivated individual with outstanding customer service skills.
• Entails lots of walking.
• Friendly outgoing person that places the customer and their needs first.
• Works well with teams and individually, flexibility in daily schedule.
• Assist in mail deliver, machine and mail location upkeep.
• Assist in shipping and delivery of packages.
• Assist with conference room setups.
• There is a lot of walking and standing involved, lifting up to 50 lbs.

Responsibilities

• Ensures convenience copiers are working properly, checking for quality via daily inspections.
• Clears paper jams and informs technicians of specific problems.
• Maintains records for management reports and inventories of supplies needed.
• Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop‑off points as required.
• Calculates charges for jobs performed and maintains some billing logs.
• Responds to and coordinates all service calls required by customer.
• May perform filing duties in conjunction with specific customer requests.
• Delivers completed jobs.
• Maintains daily meter and service logs.
• Answers customer questions regarding status or feasibility of job requests.
• Ensures upkeep of convenience copier areas by keeping neat and well stocked.
• Performs duties related to the shipping of materials.
• Performs duties related to the receiving of materials.
• May perform meeting room and conference room set ups.
• May perform occasional cleaning duties as needed.
• May require periodic overtime on nights and weekends, including off‑hour emergency response.
• Uses all copier equipment, calculator, fax machine, postage meter and some PC.

Additional Information

All your information will be kept confidential according to EEO guidelines.