Mail Processing - Coordinator 1

LSU New Orleans; New Orleans (LA); On-site; USD 31,000 - 36,000; Full time

Job summary

The University of New Orleans is seeking an Eligibility Support professional to process Medicaid correspondence, scan documents into the EDMS, and enter descriptive case notes. You will generate tasks in the LaMEDS system, communicate issues to your supervisor, and compile monthly productivity reports while maintaining accuracy and timely follow‑up.

Qualifications include an associate's degree with three years of experience, or four years, plus strong analytical, organizational, and

Qualifications

• Associate’s degree plus 3 years of professional work experience, or 4 years professional work experience.
• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up.
• Excellent verbal/written communications skills.
• Team and goal oriented.

Responsibilities

• Process Medicaid correspondence sent through the US Postal Service, fax or designated Medicaid email boxes.
• Scan and associate metadata, and accept into the Enterprise Document Management System (EDMS).
• Enter descriptive case notes into the EDMS based on documentation received.
• Generate tasks within the LaMEDS system to alert Analysts action must be taken on documents received.
• Communicate issues and pertinent information to supervisor as necessary through written and verbal communication.
• Compile monthly productivity reports that track current projects, achievements, and future goals.
• Other tasks as directed.

Skills

Analytical skills

Organizational skills

Time management

Attention to detail

Verbal/written communication

Team oriented

Goal oriented

Education

Associate’s degree

Bachelor’s degree

Job description

Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment.

Department Eligibility Support Job Summary Job Description Process Medicaid correspondence sent through the US Postal Service, fax or designated Medicaid email boxes. Scan and associate metadata, and accept into the Enterprise Document Management System (EDMS). Enter descriptive case notes into the EDMS based on documentation received. Generate tasks within the LaMEDS system to alert Analysts action must be taken on documents received. Communicate issues and pertinent information to supervisor as necessary through written and verbal communication. Compile monthly productivity reports that track current projects, achievements, and future goals. Other tasks as directed.

Job Description

• Process Medicaid correspondence sent through the US Postal Service, fax or designated Medicaid email boxes.
• Scan and associate metadata, and accept into the Enterprise Document Management System (EDMS).
• Enter descriptive case notes into the EDMS based on documentation received.
• Generate tasks within the LaMEDS system to alert Analysts action must be taken on documents received.
• Communicate issues and pertinent information to supervisor as necessary through written and verbal communication.
• Compile monthly productivity reports that track current projects, achievements, and future goals.
• Other tasks as directed.

Qualifications Required

• Associate’s degree plus 3 years of professional work experience, or 4 years professional work experience.
• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up.
• Excellent verbal/written communications skills.
• Team and goal oriented.

Desired

• Bachelor’s degree.
• Minimum 1 year of professional experience in an office setting.
• Professional experience in bookkeeping, health care field, or Medicaid program support.

Salary

31k

Required Attachments

• Detailed resume listing relevant qualifications and experience;
• Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
• Names and contact information of three references;

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

This position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.