Mail Processing Clerk - No Experience Required

Postal Hiring Guide; Battle Creek (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established institution is seeking enthusiastic individuals for a customer-facing role as a Sales & Services/Distribution Associate. This position offers a unique opportunity to engage with the community while providing essential services at postal branches. With a focus on customer satisfaction, you will assist with various tasks, including processing purchases and handling passport applications. The role comes with comprehensive benefits, including paid time off and health care options, making it an attractive career choice for those who enjoy helping others. If you're ready to embark on a fulfilling journey with a trusted organization, this could be the perfect fit for you.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• No prior experience required, just a passion for helping customers.
• Strong customer service skills are essential for success.

Responsibilities

• Assist customers with products and ensure a positive experience.
• Process purchases and returns while providing sales support.

Skills

Customer Service

Sales Support

Communication Skills

Education

High School Diploma

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence across the nation.

How We Help You Get Hired:

Hiring decisions are determined by your performance during the postal hiring process, rather than your previous experiences or achievements.

Our program equips you with the tools to secure this position, even if you lack prior experience. You'll gain access to:

• An exclusive, step-by-step guide to the USPS hiring process.
• Simulated practice exams with detailed answer explanations to build confidence.
• A webinar covering interview tips to help you succeed.
• A job finder tool to locate USPS roles within a 25-mile radius of your location.
• Personalized support via email and chat to guide you through every step.

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