Mail Operations Associate

UnitedHealthcare; Town of Wausau (WI); On-site; USD 45,847,000 - 71,635,000; Full time

Benefits offered by this job

Paid time off

Medical plan

Dental insurance

Vision insurance

Life/AD&D

Short-term disability

Long-term disability

401(k)

Stock purchase plan

Education reimbursement

Adoption assistance

Employee discounts

Assistance program

Referral bonus

Voluntary benefits

Job summary

UnitedHealthcare is seeking a detail-oriented Mail Clerk in Wausau, WI to handle inbound/outbound mail, maintain records, and support daily operations in a collaborative, onsite setting.

The role offers a full-time schedule (Mon-Fri, 7:00 am–3:30 pm CST), training onsite, and a comprehensive benefits package. You will gain experience in benefits administration and customer support within a large healthcare organization.

Qualifications

• High School Diploma / GED
• Must be 18 years of age or older
• Basic experience with computer and Windows personal PC applications, able to learn new systems
• Must be comfortable with physical demands (lifting, walking, standing, bending)
• Ability to work onsite at 115 W Wausau Ave, Wausau, WI 54401
• Full-time, Monday–Friday with 8-hour shifts 7:00 am–3:30 pm CST; possible overtime/weekends

Responsibilities

• Manage the flow of incoming mail by sorting, opening, reviewing, scanning, and delivering to the correct units
• Prepare and process outgoing mail including postage calculation and verification
• Maintain detailed records of postage usage, registered mail, and package tracking
• Take on varied duties within the mail clerk role in a fast-paced environment

Skills

Detail-oriented

Organizational skills

Data entry

Teamwork

Communication

Education

High School Diploma

Tools

Windows OS

Job description

This position is Onsite. Our office is located at 115 W Wausau Ave, Wausau, WI 54401.

UMR, UnitedHealthcare's third-party administrator (TPA) solution, is the nation's largest TPA. When you work with UMR, what you do matters. It's that simple . . and it's that rewarding.

In providing consumer - oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth.

Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast - paced and highly diversified career.

Why You'll Love This Role

This is a great opportunity for someone who is detail-oriented, organized, and enjoys a mix of administrative, operational, and customer support work. You'll gain experience in benefits administration, learn a variety of business systems, and be part of a collaborative team that plays an essential role in supporting customers and business operations every day.

What are the reasons to consider working for UnitedHealth Group? Put it all together - a highly competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

Some Of Our Offerings Include

• 18 days of Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement - up to $5,250 per calendar year for job-related coursework
• Adoption Assistance Plan
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/

This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 3:30 pm CST. It may be necessary, given the business need, to work occasional overtime and weekends based on business need.

We offer weeks of paid training. The hours during training will be 7:00 am to 3:30 pm CST, Monday - Friday. Training will be conducted onsite.

Primary Responsibilities

• Manage the flow of incoming mail by sorting, opening, reviewing, scanning, and ensuring timely delivery to the appropriate business units.
• Prepare and process outgoing mail by calculating, applying, and verifying postage for accurate and efficient distribution.
• Maintain detailed and organized records of postage usage, registered mail, and package tracking to support operational accuracy.
• Take on a variety of responsibilities within the mail clerk role, contributing to a dynamic and fast-paced work environment.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age OR older
• Basic experience with computer and Windows personal computer applications, which includes the ability to learn new and complex computer system applications
• Must be comfortable with the physical demands of the role, including frequent lifting, carrying, walking, standing, bending, and reaching
• Ability to work onsite at 115 W Wausau Ave, Wausau, WI 54401
• Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 3:30 pm CST. It may be necessary, given the business need, to work occasional overtime and weekends based on business need

Preferred Qualifications

• Accurate data entry and keyboarding skills with an exceptional attention to detail
• Experience maintaining organized filing systems and managing records efficiently

Soft Skills

• Ability to produce high quality work while meeting productivity expectations
• Ability to be a team player
• Proactive, self - motivated, detailed oriented, and work with minimal supervision or support
• Effective time management skills to effectively plan, organize, set priorities, meet deadlines, and handle multiple work assignments
• Organizational skills with the ability to prioritize caseload based on business needs as well as ability and willingness to accept and work in a new and changing environment
• Oral and written communication skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $25.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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