Mail Insert Operator

InfoSend Inc.; Fort Myers (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Bonus opportunities

Paid time off

Job summary

InfoSend Inc. in Fort Myers, FL is hiring a mail production associate to join our team. No experience required; we provide hands-on training to learn inserting, scanning, and USPS compliance.

You will operate inserting machines, verify accuracy, manage postage, and maintain clear daily records. This is a Monday–Friday daytime role with opportunities to grow within a people-first company. Ideal for reliable individuals who work well in a fast-paced environment, lift up to 45 lbs, and are

Qualifications

• Basic math skills
• Ability to follow detailed written instructions and job tickets
• Ability to stand for extended periods and lift up to 45lbs occasionally
• Self-motivated and dependable
• Comfortable working in a fast-paced production environment

Responsibilities

• Prepare and coordinate mail projects for insertion and fulfillment
• Operate high-speed Bell and Howell and Pitney Bowes inserting machines using barcode scanning and camera validation
• Read and follow detailed job instructions to ensure correct materials, counts, and setup
• Perform quality checks to verify job accuracy and USPS compliance
• Sort, tray, and palletize mail according to USPS regulations
• Apply and reconcile correct postage for each job, including international mail
• Monitor equipment performance and perform basic maintenance and troubleshooting
• Maintain accurate daily documentation, including QC logs and USPS reports
• Collaborate with team members to meet service level agreements (SLAs)
• Assist with other production activities as needed (hand inserting, cross-training, etc.)
• Maintain a clean, organized work area
• Support additional duties as assigned by leadership

Skills

Basic math

Attention to detail

Reliability

Ability to follow instructions

Teamwork

Self-motivation

Education

High School Diploma or equivalent

Job description

Description

About Us

Since 1996, InfoSend has been a trusted partner in eBilling, ePayment, data processing, and bill print and mail solutions. We help organizations simplify complex processes and deliver critical communications accurately and efficiently.

With operations across California, Texas, Florida, and Illinois, InfoSend continues to grow while staying grounded in what matters most: our people. Our team of 230+ professionals includes many long-tenured employees who value stability, collaboration, and doing great work together.

At InfoSend, you will find a workplace where inclusion, growth, and work-life balance are more than just words. We are proud to foster an environment where employees feel supported, respected, and encouraged to build long-term careers.

No experience? No problem. We are happy to train motivated individuals who are ready to learn and build new skills.

Schedule: Monday – Friday, 7:00am - 3:30pm

What you will do:

• Prepare and coordinate mail projects for insertion and fulfillment
• Operate high-speed Bell and Howell and Pitney Bowes inserting machines using barcode scanning and camera validation
• Read and follow detailed job instructions to ensure correct materials, counts, and setup
• Perform quality checks to verify job accuracy and USPS compliance
• Sort, tray, and palletize mail according to USPS regulations
• Apply and reconcile correct postage for each job, including international mail
• Monitor equipment performance and perform basic maintenance and troubleshooting
• Maintain accurate daily documentation, including QC logs and USPS reports
• Collaborate with team members to meet service level agreements (SLAs)
• Assist with other production activities as needed (hand inserting, cross-training, etc.)
• Maintain a clean, organized work area
• Support additional duties as assigned by leadership

What we are looking for

We’re looking for reliable team members who are ready to learn and take pride in their work.

• No prior mail or machine experience required — we will train you
• High School Diploma or equivalent experience
• Basic math skills
• Ability to follow detailed written instructions and job tickets
• Comfortable working in a fast-paced production environment with deadlines
• Ability to stand for extended periods and lift up to 45lbs occasionally
• Self-motivated, dependable, and able to work independently and as part of a team
• Ability to pass a drug screen, background check, and E-Verify

Benefits & Compensation

• Medical, dental, vision, and life insurance
• Supplemental insurance options
• Flexible Spending Account (FSA)
• 401 (k) with generous company match
• Bonus opportunities
• Paid time off, sick time, and holidays
• Casual work environment
• Strong commitment to work-life balance
• Opportunities for growth and advancement
• Employee Assistance Program
• Long-term stability with a people-first company