Mail Center Manager | In-Office Seattle | 2-Week Training

iPostal1; Seattle (WA); On-site; USD 42,000 - 62,000; Full time

Job summary

ipostal1 in Seattle is seeking a Mail Center Manager to oversee day-to-day mail operations in our office. You will handle mail intake, scanning, customer interactions, and coordination with the corporate office to ensure service quality.

This role emphasizes independent work, strong communication, and a professional, upbeat attitude. Training is provided, and the position requires in-office presence Monday to Friday.

Qualifications

• Experience in an office coordinator role with an emphasis in customer service.
• Ability to lift and carry up to 50 lbs on a regular basis.
• Excellent verbal and written communication skills.
• Strong organization and independent work ethic.

Responsibilities

• Receive mail, scan into software, and file appropriately.
• Distribute mail per customer direction, including shredding or forwarding.
• Answer inbound calls and in-person inquiries promptly and professionally.
• Assist customers in person to retrieve mail in a courteous manner.
• Maintain inventory of mail and office supplies and inform headquarters when reorder needed.
• Perform other customer service tasks to support busy periods.

Skills

Customer service

Office coordination

Communication skills

Data entry

Inventory management

Job description

ipostal1 in Seattle is seeking a Mail Center Manager to oversee day-to-day mail operations in our office. You will handle mail intake, scanning, customer interactions, and coordination with the corporate office to ensure service quality.

This role emphasizes independent work, strong communication, and a professional, upbeat attitude. Training is provided, and the position requires in-office presence Monday to Friday.