Mail and Document Services Associate

Ricoh; Tempe (AZ); On-site; USD 35,000 - 48,000; Full time

Job summary

Ricoh is seeking an administrative professional to support day-to-day operations in Tempe, AZ. Responsibilities include document prep, scanning, mail processing, and managing office equipment.

The role requires 3–5 years of experience, a high school diploma, and strong teamwork and adaptability. Proficiency with MS Office and good organizational skills are essential for success in this position.

Qualifications

• High school diploma or equivalent.
• 3–5 years of responsible, full-time administrative experience required.
• Ability to work in a team environment and adapt to changing situations.

Responsibilities

• Prepare documents to meet deadlines.
• Maintain departmental filing retention.
• Monitor Outlook and respond to emails.
• Coordinate maintenance for local office equipment.
• Maintain department logs and reports.
• Cross-train and assist teammates as needed.
• Sort and distribute incoming mail; scan and copy documents.

Skills

Team player

Adaptability

Microsoft Office

Office procedures

Education

High school diploma

Tools

MS Office

Job description

POSITION PROFILE

Provides day-to-day administrative services required to maintain the smooth operation of the business unit. May handle two or more of the following: Prepping documents, scanning, coping and mail processing.

JOB DUTIES AND RESPONSIBILITIES:

• Prepares documents for client as required to exceed the deadline established for delivery.
• Maintains departmental filing retention.
• Monitor Outlook, send, reply to email.
• Uses and coordinates maintenance for local office equipment.
• Maintains department logs and reports.
• Cross-trains and learns other responsibilities within the team and provides assistance as needed.
• Sorting incoming mail distribution.
• Scan, sort and copy documents.

QUALIFICATIONS (Education, Experience and Certifications):

• High school diploma or equivalent.
• 3-5 years of responsible, full-time administrative experience is required.

KNOWLEDGE, SKILLS AND ABILITIES:

• Must be able to work in a team environment by maintaining positive, productive relationships with co-workers and management.
• Must be able to adapt to changing situations and be flexible.
• Must be able to use Microsoft Office (Word, Excel, Outlook),
• Knowledge of modern office practices and procedures, including business correspondence, and office equipment is required.
• Knowledge of principals of managing and coordinating a variety of administrative functions efficiently is required.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS:

• Deals with time demands of work schedule by being available to work an 8 hour shift depending upon volume of work to satisfy account needs.
• Must be able to work in an office environment by adapting to moderate noise levels.
• Deals with moderate stress levels.
• Position often requires ability to stand on feet for at least two hours per day.
• To handle customer orders, may be required to lift and/or carry 30 lbs.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.