Madrid Police Dispatcher – 24/7 Emergency Communications

Regional 911 Intake Solutions; Madrid (NE); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid time off

Employee assistance program

Continuing education

Job summary

Regional 911 Intake Solutions is seeking police dispatchers for Madrid, NE, to handle emergency and nonemergency requests, document incidents, and coordinate with officers and neighboring agencies. Strong typing, radio communication, and geography knowledge are essential.

Role may involve night shifts and overtime based on staffing. Training opportunities and room for advancement are available within the agency network.

Qualifications

• High school diploma or equivalent required; entry training may be provided.
• Ability to type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and hazards
• Assign calls to officers per priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates and coordinate with agencies and services
• Maintain incident records and safeguard restricted information

Skills

Typing accuracy

Clear radio communication

Multitasking

Geography knowledge

Education

High school diploma

Dispatch certifications

Tools

CJIS access

Job description

Regional 911 Intake Solutions is seeking police dispatchers for Madrid, NE, to handle emergency and nonemergency requests, document incidents, and coordinate with officers and neighboring agencies. Strong typing, radio communication, and geography knowledge are essential.

Role may involve night shifts and overtime based on staffing. Training opportunities and room for advancement are available within the agency network.