Machine Operator

AM Best; Oldwick (NJ); On-site; USD 40,000 - 52,000; Full time

Job summary

AM Best is seeking a Machine Operator to run our digital press, wide format printer, and Colex flatbed cutter. The role includes operating mail systems, UPS/USPS logistics, and assisting with on-site projects across departments.

You will also handle inventory, maintain shipping/printing records, and coordinate vendor maintenance while ensuring quality control for all outputs.

Qualifications

• High School Diploma required.
• 2 to 4 years’ experience with at least 2 years of shipping and printing experience required.

Responsibilities

• Operate digital press/copier, wide format printer, and Colex flatbed cutter.
• Handle in-house mail distribution and delivery to local post offices.
• Safely operate all equipment in print/ship shops (imager, cutters, binders, postage machines).
• Maintain inventory/spreadsheets and yearbook of jobs completed in shipping/printing.
• Coordinate equipment maintenance and annual maintenance tracking system.
• Assist other teams with special projects and provide ongoing support as needed.

Skills

Communication

Customer service

Microsoft Office

Quality control

Team player

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Benefits

• Medical plan options/prescription drug plan
• Dental plan/vision plan options
• Flexible spending and health savings accounts
• 401(k) retirement savings plan with a Roth savings option and company matching contributions
• Educational assistance program

Overview

The Machine Operator (MO) is responsible for running a digital press/copier, wide format printer and Colex flatbed cutter. The MO will also operate mail machines, pallet jacks, lift trucks, paper cutters and mail systems including UPS and USPS (domestic and international). Also provide reporting to internal teams on print jobs and coordinate machinery maintenance. Assist internal teams with on-site physical projects and responsibilities.

Responsibilities

• Complete in house mail distribution, packaging of boxes and delivery of mail to local post office via company issued van.
• Safely operate all equipment in both print/ship shops (imager, cutters, binders, postage machines, and folders).
• Ensure UPS address are accurate for shipping.
• Check for EPS debits.
• Handle creation of binders.
• Process and maintain accounting reports and update inventory spreadsheets. Maintain yearly book of all jobs completed in shipping and printing.
• Process trade show large shipments.
• Handle the paper delivery (lift up to 50 pounds) within the campus.
• Keep inventory of all supplies, boxes, UPS label holders, ink, bubble wrap, tape, comb binders, paper, and blank envelopes. Order when quantities get low or additional items are needed for mailings/meetings.
• Keep spiral/magazine distribution lists updated/Update Best's Review Inventory, including Respond.
• Keep track of equipment maintenance, including scheduling vendor maintenance. Produce a yearly maintenance tracking system for all equipment.
• Perform maintenance on all equipment in both shops. Keep track of when maintenance agreements expire and work on obtaining replacement contracts when needed.
• Update the equipment safety manual.
• Assist other teams with special projects and provide ongoing support as needed, including Production and Graphic Design, Marketing, Corporate Displays, Editorial, and Building Engineering.
• Complete regular, local deliveries/pick-ups and company van appointments.
• Ensure quality control on work, including proofing work before passing it along for supervisor's review.
• Manage downtime and communicate to Supervisor when additional work is needed.
• Work closely with designers, internal business teams and vendors on projects.
• Other duties as assigned.

Qualifications

• High School Diploma required.
• 2 to 4 years’ experience with at least 2 years of shipping and printing experience required.

Skills

• Strong communication skills and have a service-oriented approach with all levels of the organization.
• Excellent customer-service skills with internal teams and external contacts.
• Mastery knowledge of Microsoft Office Suite (specifically Word and Excel).
• Must have excellent quality control skills.
• Knowledge of finishing equipment is recommended.
• Must be able to trouble shoot copiers and equipment.
• Must work well in a team environment, including creatively on print assignments with designers and other team members.