Machine Control Technician

Bramco Group; Indianapolis (IN); On-site; USD 52,000 - 73,000; Full time

Job summary

Bramco Group is seeking a Service Technician to provide hands-on service and support for high‑tech positioning technologies and instruments in the construction/survey arena. The role centers on maintaining a service center, performing bench work, and coordinating with teams across the Bramco footprint.

The candidate should have a two‑year degree in electronics or related field and 2+ years of service experience with electronics, hydraulics and/or electrical.

Qualifications

• Two-year degree in Electronics, Engineering Technology or related field of study desired.
• 2+ years of service experience with electronics, mechanical, hydraulics and/or electrical.
• Experience with Topcon, Trimble, or Leica technology preferred.
• Ability to learn new technologies and work with world‑class construction and survey products.
• Excellent communication skills and a positive/service orientation.

Responsibilities

• Operate and maintain a service center to support Bramco products.
• Perform bench technician work: testing, calibration, repair, upgrading.
• Coordinate with sales, service, and manufacturers for installation, troubleshooting and training.
• Assist in inventory control, ordering and invoicing of inventory.
• Maintain safety, cleanliness and professional image of the facility.
• Handle service-related paperwork according to policies and procedures.
• Attend company meetings and training sessions.
• Adhere to laws, policies, and ethics codes.
• Perform other duties as required.

Skills

Electronics

Mechanical

Hydraulics

Electrical

Education

Two-year degree in Electronics or related field

Tools

Topcon

Trimble

Leica

Job description

Job Details

Job Location: Indianapolis Branch - Indianapolis, IN 46268

Position Type: Full Time

Education Level: High School

Travel Percentage: Negligible

Job Shift: Day

Purpose

Become factory‑trained and, where applicable, certified, on designated equipment and processes in order to deliver excellent technical service and support to customers and fellow employees. The main focus of this position will be in the service and support of high‑tech positioning technologies and instruments and related software, all in the construction/survey arena.

Responsibilities

• Operating and maintaining a service center to effectively service and support all products offered by Bramco.
• Perform bench technician work (testing, calibration, repair, upgrading) of construction/survey‑related instruments and equipment.
• Work with Bramco sales people, service technicians, support specialists and manufacturers personnel over the entire Bramco footprint for installation, troubleshooting, service/support and training in the field, on the phone and/or via e‑mail as needed. Always provide timely follow‑up and resolution, and remain current on open projects to keep work backlog to a minimum.
• Assist in inventory control activities including ordering, inventorying and invoicing sales and/or rental of inventory.
• Maintain the safety and cleanliness of the service center, helping to maintain the overall cleanliness, safety and professional image of the local facility. Communicate with management regarding any notable issues regarding facilities, equipment, tooling, vehicles and other assets and equipment.
• Manage required service and support‑related information, forms and paperwork as directed by management and/or in accordance with company policies and procedures.
• Attend and actively participate in all designated company meetings (staff meetings, service meetings, planning sessions, etc.), industry/association events, and appropriate training sessions.
• Adhere to all applicable laws, company policies and procedures, and business ethics codes.
• Perform other duties as required.

Qualifications

• Two‑year degree in Electronics, Engineering Technology or related field of study desired.
• 2+ years of service experience with electronics, mechanical, hydraulics and/or electrical. Experience with Topcon, Trimble, or Leica technology preferred.
• Technical/mechanical aptitude with the ability and desire to learn new technologies and become knowledgeable and proficient in working with world‑class construction and survey‑related products.
• Dependable, motivated self‑starter with a solid work ethic, positive attitude, and service orientation.
• Excellent communication skills to effectively deal with people face‑to‑face, on the phone, and via e‑mail.
• PC skills, including Microsoft Office suite (Word, Excel, Outlook and Internet Explorer), and ability to learn Bramco computer systems, software applications and reporting processes.
• Ability to research, locate, attend, and successfully complete factory‑sponsored courses and programs, online classes and tutorials, and other educational opportunities to enhance technical knowledge and professional development.
• Empathy for our customers, understanding their needs and responding in a manner that meets or exceeds their expectations and serves their best interests.
• Person of character and integrity, complying with all applicable federal, state and local laws and regulations, and all company policies and procedures.
• Must be able to pass a background check, drug screen and physical.