Mac IT Coordinator — Design Studio Tech & Support

Walker Warner; San Francisco (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Fully paid health benefits

Profit sharing

Employer 401(k) contribution

Generous paid time-off

Flexible spending accounts

Job summary

<p>Walker Warner is seeking an IT Coordinator in San Francisco to handle maintenance and rollout of IT hardware and software. The role supports end users by providing effective technical support primarily operating on macOS.</p><p>The ideal candidate will have 3+ years of experience in IT systems, a Bachelor's Degree in IT, and strong communication skills to assist staff effectively. A competitive compensation package with comprehensive benefits is offered.</p>

Qualifications

• 3+ years experience administering IT systems required.
• Deep knowledge of Windows and macOS, Windows Server administration.
• Excellent communication skills to support users of all levels.

Responsibilities

• Provide timely and effective technical support across hardware, software, and cloud applications.
• Support new hire onboarding and offboarding processes.
• Maintain hardware and software inventory and manage documentation.

Skills

Customer support experience

Hardware troubleshooting

Software troubleshooting

macOS familiarity

Networking concepts

Time management

Education

Bachelor’s Degree in Information Technology or related field

Tools

Google Workspace

Slack

MS Office

Adobe Creative Cloud Suite

Job description

Walker Warner is seeking an IT Coordinator in San Francisco to handle maintenance and rollout of IT hardware and software. The role supports end users by providing effective technical support primarily operating on macOS.

The ideal candidate will have 3+ years of experience in IT systems, a Bachelor's Degree in IT, and strong communication skills to assist staff effectively. A competitive compensation package with comprehensive benefits is offered.